Bernot Ausma, Siqueira Cassiano Marcella
The School of Criminology and Criminal Justice Griffith University Nathan Queensland Australia.
The Department of Sociology Memorial University of Newfoundland St. John's Newfoundland and Labrador Canada.
J Conting Crisis Manag. 2022 Mar;30(1):10-21. doi: 10.1111/1468-5973.12396. Epub 2022 Feb 11.
The literature on crisis management reports that crises can be critical for organizations, including state and extra-state actors; they either break down or reinvent themselves. Successful organizations, those that do not break down, use situations of crisis to restructure themselves and improve their performance. Applicable to all crises, this reasoning is also valid for the COVID-19 pandemic and for government organizations in China. Drawing on documentary analysis, this article examines China's pandemic response from the social-political, technological and psychological perspectives using a holistic crisis management framework. It demonstrates that the Chinese state bureaucracy has assembled, expanded and strengthened its surveillance strategies to strive for comprehensive crisis response.
关于危机管理的文献报道称，危机对各类组织至关重要，包括国家和非国家行为体；它们要么崩溃，要么重塑自我。成功的组织，即那些没有崩溃的组织，会利用危机局势进行自我重组并提升绩效。这一推理适用于所有危机，对新冠疫情以及中国的政府组织也同样有效。本文通过文献分析，运用整体危机管理框架，从社会政治、技术和心理层面审视了中国的疫情应对举措。研究表明，中国的国家官僚机构已整合、扩展并强化了其监测策略，以力求全面应对危机。
