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技术接受阴暗面的故事:黑暗三性格与技术接受模型

Tales from the Dark Side of Technology Acceptance: The Dark Triad and the Technology Acceptance Model.

作者信息

Aplin-Houtz Matthew J, Leahy Sean, Willey Sarah, Lane Emily K, Sharma Sachin, Meriac John

机构信息

College of Business Administration, University of Missouri Saint Louis, St. Louis, MO USA.

出版信息

Empl Responsib Rights J (Dordr). 2023 Apr 28:1-33. doi: 10.1007/s10672-023-09453-6.

DOI:10.1007/s10672-023-09453-6
PMID:40479018
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC10147370/
Abstract

With the dramatic shifts in the workforce that have emerged in the post-COVID-19 world, workers' emotions have often presented very negatively, causing people to overtly display the dark aspects of their personality while at work. At the same time, organizations have been forced to adopt new technologies to fill the gaps in their desired outcomes and cope with changes in market demand. The ensuing clash between negative emotions and technological implementation may lead to intense conflicts and adverse work outcomes. This study hypothesizes a direct relationship between dark personality traits (narcissism, Machiavellianism, and psychopathy) and technology acceptance. Using a multiple regression model with a sample of general workers from various industries ( = 396), the study found that narcissism and psychopathy significantly impacted technology acceptance, while Machiavellianism did not. The findings offer valuable theoretical, practical, and managerial insights.

摘要

在新冠疫情后的世界中,劳动力发生了巨大变化,员工的情绪往往呈现出非常消极的一面,导致人们在工作时公然展现出其性格中的阴暗面。与此同时,组织被迫采用新技术来填补预期成果中的差距,并应对市场需求的变化。由此产生的负面情绪与技术实施之间的冲突可能会导致激烈的冲突和不良的工作结果。本研究假设黑暗人格特质(自恋、马基雅维利主义和精神病态)与技术接受度之间存在直接关系。该研究以来自不同行业的普通员工为样本(n = 396),使用多元回归模型,发现自恋和精神病态对技术接受度有显著影响,而马基雅维利主义则没有。这些发现提供了有价值的理论、实践和管理见解。

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本文引用的文献

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Stigma & dirty work: In-group and out-group perceptions of essential service workers during COVID-19.污名与脏活:新冠疫情期间内群体和外群体对基本服务工作者的认知
Int J Hosp Manag. 2021 Feb;93:102772. doi: 10.1016/j.ijhm.2020.102772. Epub 2020 Nov 30.
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Getting worse or getting better? Understanding the antecedents and consequences of emotion profile transitions during COVID-19-induced organizational crisis.情况恶化还是好转?了解 COVID-19 引发的组织危机期间情绪特征转变的前因后果。
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Disentangling the contributions of agentic, antagonistic, and neurotic narcissism to drive for thinness and drive for muscularity.解析特质性自恋、敌对性自恋和神经症性自恋对追求瘦体型和追求肌肉体型的影响。
PLoS One. 2021 Jun 15;16(6):e0253187. doi: 10.1371/journal.pone.0253187. eCollection 2021.
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Functional Fear Predicts Public Health Compliance in the COVID-19 Pandemic.功能性恐惧可预测新冠疫情期间的公共卫生合规情况。
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The Light vs. Dark Triad of Personality: Contrasting Two Very Different Profiles of Human Nature.人格的光明与黑暗三元组:对比两种截然不同的人性特征。
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Selective Fair Behavior as a Function of Psychopathic Traits in a Subclinical Population.亚临床人群中作为精神病态特质函数的选择性公平行为。
Front Psychol. 2017 Sep 13;8:1604. doi: 10.3389/fpsyg.2017.01604. eCollection 2017.
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Cheating under pressure: A self-protection model of workplace cheating behavior.压力下的欺骗:工作场所欺骗行为的自我保护模型。
J Appl Psychol. 2018 Jan;103(1):54-73. doi: 10.1037/apl0000254. Epub 2017 Aug 14.
9
Psychopathy and Deviant Workplace Behavior: A Comparison of Two Psychopathy Models.精神病态与异常职场行为:两种精神病态模型的比较。
J Pers Disord. 2018 Apr;32(2):242-261. doi: 10.1521/pedi_2017_31_296. Epub 2017 Jun 8.
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Development of a tripolar model of technology acceptance: Hospital-based physicians' perspective on EHR.技术接受的三极模型的发展:基于医院的医生对电子健康记录的看法。
Int J Med Inform. 2017 Jun;102:50-61. doi: 10.1016/j.ijmedinf.2017.02.013. Epub 2017 Mar 2.