Rosemberg Marie-Anne S, Tu Joseph, Armijo Julianne
University of Michigan School of Nursing, Ann Arbor, MI, USA.
West J Nurs Res. 2025 Jun 16:1939459251341832. doi: 10.1177/01939459251341832.
Shift work, a nonstandard work arrangement, is increasingly popular in the hospitality industry to meet consumer demands and boost productivity. However, its effects on the health and well-being of hotel workers in the United States remains underexplored.
We aimed to explore the effects of shift work on mental health, sleep, and chronic fatigue among hotel workers.
We collaborated with a community advisory board to develop a survey and recruit participants. Individuals aged 18 years or older, working in hotels in a Midwest state, completed surveys online or on paper. Data analysis included descriptive statistics, linear and logistic regression, and stepwise moderation to examine the impact of work schedules on chronic sleep problems, fatigue, and mental health outcomes.
Data from 518 participants were analyzed. The majority identified as white and female, with an average age of 32.05 years. Most were employed in housekeeping or front desk positions. Regression analyses showed that those working nonstandard hours were significantly more likely to report chronic fatigue and screen positive for posttraumatic stress disorder. Paid overtime was significantly associated with decreased symptoms of depression and anxiety. Significant interactions by job type were also observed, with front desk workers reporting increased depression with more overtime compared to other job types.
These findings address a crucial gap in understanding shift work's impact on US hotel workers' health and well-being. Future longitudinal studies should explore shift work's effects on sleep, fatigue, and mental health. Tailored interventions and policies may mitigate the adverse effects of shift work.
轮班工作作为一种非标准的工作安排，在酒店行业越来越普遍，以满足消费者需求并提高生产率。然而，其对美国酒店员工健康和福祉的影响仍未得到充分研究。
我们旨在探讨轮班工作对酒店员工心理健康、睡眠和慢性疲劳的影响。
我们与一个社区咨询委员会合作制定了一项调查并招募参与者。年龄在18岁及以上、在中西部一个州的酒店工作的个人通过在线或纸质方式完成了调查。数据分析包括描述性统计、线性和逻辑回归以及逐步调节分析，以检验工作时间表对慢性睡眠问题、疲劳和心理健康结果的影响。
对518名参与者的数据进行了分析。大多数参与者为白人女性，平均年龄为32.05岁。大多数人从事客房服务或前台工作。回归分析表明，那些从事非标准工时工作的人报告慢性疲劳和创伤后应激障碍筛查呈阳性的可能性显著更高。有薪加班与抑郁和焦虑症状的减轻显著相关。还观察到工作类型之间的显著交互作用，与其他工作类型相比，前台工作人员报告随着加班增多抑郁情绪增加。
这些发现填补了在理解轮班工作对美国酒店员工健康和福祉影响方面的关键空白。未来的纵向研究应探讨轮班工作对睡眠、疲劳和心理健康的影响。量身定制的干预措施和政策可能会减轻轮班工作的不利影响。
