Exploring Opportunities and Challenges of AI in Primary Healthcare: A Qualitative Study with Family Doctors in Lithuania.

BACKGROUND AND OBJECTIVES

AI is transforming healthcare, with family doctors at the forefront. As primary care providers, they play a key role in integrating AI into patient care. Despite AI's potential, concerns about trust, data privacy, and physician autonomy persist. Little research exists on family doctors' perspectives. This study investigates the views of Lithuanian family physicians on AI's ethical challenges and benefits, aiming to support responsible implementation.

MATERIALS AND METHODS

A review of the literature was conducted (2015-2025) using Google Scholar, PubMed, and Scopus. This qualitative study explored family physicians' perceptions of AI in Lithuania, focusing on ethics, AI's role, experience, training, and concerns about replacement. Informed consent and ethical guidelines were followed.

RESULTS

AI has strong potential in family medicine, automating administrative tasks, improving diagnostic accuracy, and supporting patient autonomy. AI tools, like clinical documentation systems and smart devices save time, allowing physicians to focus on patient care. They also improve diagnostic precision, enabling earlier detection of conditions such as cancer and coronary artery disease. Physicians express concerns about AI's reliability, biases, and data privacy. While AI boosts efficiency, many emphasize the importance of human oversight in decision-making, especially in complex cases. Privacy concerns around health data and the need for stricter regulations are crucial. Lithuanian family physicians generally accept AI as a helpful tool for routine tasks but remain cautious regarding its trustworthiness. Job displacement concerns were not prevalent, with AI seen as a tool to augment rather than replace their role. Successful AI integration requires training, transparency, and ethical guidelines to build trust and ensure patient safety.

CONCLUSIONS

AI enhances efficiency in family medicine but requires structured training and ethical safeguards to address concerns about data privacy, accountability, and bias. AI is viewed as supportive, not as a replacement.