Rahman Jabin Md Shafiqur, Ashfaq Aneekah, Bi Nussrat, Nilsson Evalill
Department of Medicine and Optometry, Linnaeus University, Kalmar, Sweden.
Faculty of Health Studies, University of Bradford, Bradford, United Kingdom.
JMIR Res Protoc. 2025 Jul 9;14:e69963. doi: 10.2196/69963.
The use of video meetings and text-based meetings has surged and emerged as a critical tool in health care. These tools offer many benefits, such as patient prescreening, counseling services, remote patient tracking, and monitoring. With the increasing demand for technologies, health care professionals require training and educational competency development to sustain in the modern digital age. This necessitates synthesizing evidence about the existing training programs in arranging and regulating such meetings, the implementation, and reassurance about the effectiveness of these digital health meetings.
The synthesis will also uncover what training programs for health care professionals to conduct video and text-based meetings are available, and if so, how they were implemented and their impacts from the perspectives of the organization, the staff, and the patients.
The review will follow the Joanna Briggs Institute (JBI) methodology. The published studies will be searched in APA PsycInfo, PubMed, and CINAHL, and the unpublished studies through Mednar, Trove, OCLC WorldCat, Dissertations, and Theses. Studies published in English from 2003 will be considered. This review will include studies of health care professionals trained to communicate online with patients or service users, health care professionals, and health care organizations. The concept will involve online communication, such as conducting video and text-based meetings (emails, chats, and web portals), and the context will consider studies based on health care, hospitals or clinics, and primary care. A broad scope of evidence, including quantitative, qualitative, text, and opinion studies, will be considered. A total of 2 independent reviewers will screen the titles and abstracts and review the full text. Data will be extracted from the included studies using a data extraction tool developed for this study.
The results will be presented in a PRISMA-ScR (Preferred Reporting Items for Systematic Reviews and Meta-Analyses extension for Scoping Reviews) flow diagram. A draft charting table will be developed as a data extraction tool. The results will be presented as a "map" of the data in a logical, diagrammatic, or tabular form and a descriptive format. This protocol was first developed by the principal author at Linnaeus University in April 2022; however, a full search was undertaken in August 2024 as part of research development at the University of Bradford.
The review will identify the knowledge gaps, clarify the concepts, examine emerging evidence, and thus make recommendations for future research on video consultation and text-based meetings.
INTERNATIONAL REGISTERED REPORT IDENTIFIER (IRRID): DERR1-10.2196/69963.
视频会议和基于文本的会议的使用激增，并已成为医疗保健中的一项关键工具。这些工具具有诸多益处，如患者预筛查、咨询服务、远程患者跟踪和监测等。随着对技术需求的不断增加，医疗保健专业人员需要培训和教育能力发展，以在现代数字时代立足。这就需要综合有关现有培训项目在安排和管理此类会议方面的证据、实施情况以及对这些数字健康会议有效性的确认。
该综合分析还将揭示有哪些针对医疗保健专业人员进行视频和基于文本会议的培训项目，以及如果有的话，从组织、工作人员和患者的角度来看，这些项目是如何如何实施及其影响。
该综述将遵循乔安娜·布里格斯研究所（JBI）的方法。已发表的研究将在APA PsycInfo、PubMed和CINAHL中进行检索，未发表的研究则通过Mednar、Trove、OCLC WorldCat、Dissertations和Theses进行检索。将考虑2003年以来以英文发表的研究。该综述将包括对接受过与患者或服务使用者、医疗保健专业人员及医疗保健组织进行在线沟通培训的医疗保健专业人员的研究。概念将涉及在线沟通，如进行视频和基于文本的会议（电子邮件、聊天和网络门户），背景将考虑基于医疗保健、医院或诊所以及初级保健的研究。将考虑广泛的证据范围，包括定量、定性、文本和观点研究。总共2名独立评审员将筛选标题和摘要并审查全文。将使用为本研究开发的数据提取工具从纳入的研究中提取数据。
结果将以PRISMA-ScR（系统评价和Meta分析扩展版的范围综述的首选报告项目）流程图呈现。将开发一个图表初稿作为数据提取工具。结果将以逻辑、图表或表格形式以及描述性格式呈现为数据的“地图”。本方案最初由林奈大学的主要作者于2022年4月制定；然而，作为布拉德福德大学研究发展的一部分，于2024年8月进行了全面检索。
该综述将识别知识差距、澄清概念、审查新出现的证据，从而为未来关于视频咨询和基于文本会议的研究提出建议。
国际注册报告识别号（IRRID）：DERR1-10.2196/69963。
