Ko Yumi, Chung Myung-Ho, Choi Dongwon
Ewha School of Business, Ewha Womans University, 52-Ewhayeodae-gil, Seodaemun-gu, Seoul 03760, Republic of Korea.
Behav Sci (Basel). 2025 Jul 9;15(7):926. doi: 10.3390/bs15070926.
Although group network characteristics significantly influence a group's ability to exchange and absorb knowledge by listening to group members' opinions, previous research on voice behavior has not yet fully addressed the social and relational factors in work groups that affect group-level voice. Specifically, in line with the "dark side of social capital" argument, this study examined the effects of group network density on group voice. In addition, drawing on the notion of status conflict, we further examined the moderating role of status conflict on the relationship between group network density and group voice. Using data from 55 work groups, we found an inverted U-shaped relationship between group network density and group voice. Moreover, we found that status conflict moderated the inverted-U effect of group density on group voice, such that when status conflict was high, (1) the overall level of group voice was reduced and (2) group voice decreased faster on the downward side of the inverted-U curve. Herein, we discuss the theoretical and practical implications of these results with relation to effective group management.
尽管群体网络特征通过倾听群体成员的意见显著影响群体交流和吸收知识的能力，但以往关于建言行为的研究尚未充分探讨工作群体中影响群体层面建言的社会和关系因素。具体而言，根据“社会资本的阴暗面”这一观点，本研究考察了群体网络密度对群体建言的影响。此外，基于地位冲突的概念，我们进一步考察了地位冲突在群体网络密度与群体建言关系中的调节作用。利用来自55个工作群体的数据，我们发现群体网络密度与群体建言之间存在倒U形关系。此外，我们发现地位冲突调节了群体密度对群体建言的倒U形效应，即当地位冲突较高时，（1）群体建言的总体水平降低，（2）在倒U形曲线的下降侧，群体建言下降得更快。在此，我们讨论这些结果对于有效群体管理的理论和实践意义。
