Corallo Francesco, Pagano Maria, Anselmo Anna, Cappadona Irene, Cardile Davide, Bonanno Lilla, D'Aleo Giangaetano, Migliara Mersia, Libro Stellario, Anchesi Smeralda Diandra, De Luca Rosaria, Libro Fabio, Longo Minnolo Antonino, Crupi Maria Felicita
IRCCS Centro Neurolesi Bonino-Pulejo, Via Palermo, S.S. 113, C.da Casazza, 98124 Messina, Italy.
Azienda Ospedaliera Universitaria Gaetano Martino, Via Consolare Valeria 1, 98124 Messina, Italy.
Medicina (Kaunas). 2025 Aug 10;61(8):1437. doi: 10.3390/medicina61081437.
: Occupational well-being and professional quality of life are essential for healthcare sustainability. While clinical staff are presumed to experience higher stress, few studies have compared their experience to that of non-clinical personnel within the same institution. : This observational study involved 63 employees from an Italian research hospital: 36 healthcare workers in critical care and 27 administrative staff. Participants completed the Brief Coping Orientation to Problems Experienced Inventory (Brief COPE), an ad hoc organizational questionnaire, and the ProQoL Version 5 (administered to clinical staff only). Non-parametric tests (Mann-Whitney U and Chi-square) were used to explore group differences. : No significant differences emerged between groups in coping styles or strategies. Significant differences were observed only in reports of work-related injuries (42% of healthcare staff vs. 4% of administrative staff; = 0.002) and perceived disruption caused by vacation requests (64% vs. 26%; = 0.006). Other organizational indicators such as job dissatisfaction, intention to leave, or perceived managerial support did not differ significantly. ProQoL results showed that 53% of healthcare workers had moderate to high burnout, and 47.2% scored high on compassion fatigue, while only 2.7% showed high levels of secondary traumatic stress. : Despite distinct operational contexts, healthcare and administrative staff reported broadly similar experiences in terms of coping and organizational well-being. These findings challenge assumptions of stark differences across professional roles and suggest that workplace well-being strategies should address the needs of both clinical and non-clinical staff.
职业幸福感和职业生活质量对医疗保健的可持续性至关重要。虽然临床工作人员被认为承受着更高的压力，但很少有研究将他们的经历与同一机构内的非临床人员进行比较。：这项观察性研究涉及一家意大利研究医院的63名员工：36名重症监护医护人员和27名行政人员。参与者完成了《经历问题的简短应对取向量表》（Brief COPE）、一份专门设计的组织调查问卷以及《职业生活质量量表第5版》（仅针对临床工作人员）。使用非参数检验（曼-惠特尼U检验和卡方检验）来探索组间差异。：两组在应对方式或策略上没有显著差异。仅在工作相关伤害报告（医护人员为42%，行政人员为4%；P = 0.002）和因休假申请导致的感知干扰（64%对26%；P = 0.006）方面观察到显著差异。其他组织指标，如工作满意度、离职意愿或感知到的管理支持，没有显著差异。职业生活质量量表结果显示，53%的医护人员有中度至高度倦怠，47.2%在同情疲劳方面得分较高，而只有2.7%表现出高水平的继发性创伤压力。：尽管工作环境不同，但医护人员和行政人员在应对和组织幸福感方面报告的经历大致相似。这些发现挑战了不同职业角色存在明显差异的假设，并表明工作场所幸福感策略应满足临床和非临床工作人员的需求。
