Mangelsdorff A D
Med Care. 1979 Jan;17(1):86-90. doi: 10.1097/00005650-197901000-00008.
A Patient Satisfaction Questionnaire was developed using factor analytic techniques. The 19-item questionnaire uses a five-point Likert scale, has a coefficient alpha of .972, and consists of three factors. Validity was assessed using correlations with specific criterion items.
通过因子分析技术编制了一份患者满意度调查问卷。这份包含19个条目的问卷采用五点李克特量表,其α系数为0.972,由三个因子组成。通过与特定标准条目进行相关性分析来评估效度。