Bailey J, Baillie L
Nurs Stand. 1996 May 22;10(35):39-42. doi: 10.7748/ns.10.35.39.s47.
Transactional analysis (TA) can be a useful framework for promoting effective communication. This article outlines the theoretical constructs of TA and suggests a strategy for teaching the model to diploma student nurses. The authors argue that an understanding of TA will allow nurses to analyse and adjust their skills to communicate more effectively.
交互分析（TA）可以成为促进有效沟通的有用框架。本文概述了交互分析的理论架构，并提出了一种向护理专业文凭学生教授该模型的策略。作者认为，对交互分析的理解将使护士能够分析并调整自身技能，以更有效地进行沟通。
