Williams M L, Robertson K
University of Michigan Health System, Ann Arbor, USA.
Crit Care Nurs Clin North Am. 1997 Jun;9(2):221-9.
Workplace violence is increasing, but through education, prevention, and man aging escalating crises, critical care nurses can help to minimize the negative consequences of violence. Critical care nurses are particularly prone to acts of aggression and acts of violence due to the stressful environment for them, their families, and their patients. Developing violence prevention skills and interpersonal communication skills, not always highly valued in a critical care environment, are important steps in deterring workplace violence. Although not all incidents of workplace violence can be prevented, recognizing the individual at risk for violence and intervening on the behalf of all involved is a responsibility of every employee including the critical care nurse.
