Westaway M S, Wessie G M, Viljoen E, Booysen U, Wolmarans L
Medical Research Council, Pretoria.
Curationis. 1996 Sep;19(3):17-20.
The overall aim of this study was to investigate job satisfaction and self-esteem among South African nurses. The objectives of the study were to: (1) ascertain South African nurses' satisfaction with their work, pay, promotion, supervision and co-workers; (2) compare job satisfaction of South African nurses with that of North American nurses; (3) determine levels of self-esteem; and (4) test the direct and indirect effects of self-esteem on job satisfaction. A postal survey was conducted on a random sample of 2,000 nurses registered with the South African Nursing Council; 396 persons returned the questionnaires (Group 1). A subsample of 93 nonrespondents was traced and agreed to complete the questionnaire (Group 2). Minimal differences justified combining the groups and conducting subsequent analyses on total sample scores. Nurses were most satisfied with supervision and co-workers and least satisfied with promotion and pay. Reliability coefficients for the five job satisfaction subscales and overall scale ranged between 0.79 (work) and 0.93 (overall scale). South African nurses were significantly less satisfied with all aspects of their jobs than their American counterparts. Coefficient alpha for the self-esteem scale was 0.72, 0.87 for the work-related needs scale and 0.80 for the social approval scale. High self-esteem nurses were more likely to attend to work-related needs in judging their job satisfaction than low self-esteem nurses. The best model for predicting job satisfaction was the linear incorporation of self-esteem and work-related needs. It was concluded that: (1) the Job Descriptive Index (JDI) was a useful measure of job satisfaction; (2) the quality of life in the South African nursing profession was lower than their American counterparts; (3) nurses had high levels of self-esteem; and (4) self-esteem directly and indirectly affected job satisfaction.
本研究的总体目标是调查南非护士的工作满意度和自尊水平。该研究的目标如下：(1) 确定南非护士对工作、薪酬、晋升、监督和同事的满意度；(2) 将南非护士的工作满意度与北美护士的工作满意度进行比较；(3) 确定自尊水平；(4) 测试自尊对工作满意度的直接和间接影响。对在南非护士理事会注册的2000名护士进行了随机抽样的邮政调查；396人返回了问卷（第1组）。追踪了93名未回复者的子样本，他们同意完成问卷（第2组）。极小的差异证明可以将两组合并，并对总样本分数进行后续分析。护士对监督和同事最满意，对晋升和薪酬最不满意。五个工作满意度子量表和总体量表的信度系数在0.79（工作）至0.93（总体量表）之间。南非护士对其工作各方面的满意度明显低于美国同行。自尊量表的α系数为0.72，工作相关需求量表的α系数为0.87，社会认可量表的α系数为0.80。高自尊的护士在判断工作满意度时比低自尊的护士更有可能关注工作相关需求。预测工作满意度的最佳模型是自尊和工作相关需求的线性结合。研究得出以下结论：(1) 工作描述指数（JDI）是衡量工作满意度的有用指标；(2) 南非护理行业的生活质量低于美国同行；(3) 护士有较高的自尊水平；(4) 自尊直接和间接地影响工作满意度。
