Cohen-Mansfield J
Research Institute, Hebrew Home of Greater Washington, Rockville, Maryland, USA.
Nurs Manage. 1997 May;28(5):59-62, 64.
Turnover is especially critical in nursing homes: continuity of care and personal relationships between care-givers and residents are important determinants of quality of care. Additionally, for the cognitively impaired nursing home resident, constant change of staff is bound to aggravate disorientation. Research demonstrates links between turnover and employment/employee characteristics and employment availability.
护理的连续性以及护理人员与住客之间的人际关系是护理质量的重要决定因素。此外,对于认知受损的养老院住客而言,工作人员的频繁更换必然会加重其定向障碍。研究表明人员流动率与就业/员工特征以及就业机会之间存在关联。