Franchignoni F, Benevolo E, Ottonello M, Tesio L, Battaglia M A
Fondazione S. Maugeri, Clinica del Lavoro e della Riabilitazione, Istituto di Ricovero e Cura a Carattere Scientifico, Centro Medico di Riabilitazione, Genova Nervi.
Minerva Med. 1998 Mar;89(3):57-64.
The aim of this study was to examine some psychometric properties of a new questionnaire measuring patients' satisfaction with respect to the quality of care during stay in a rehabilitation unit. The instrument (called SAT-16) is composed of 16 four-level items and 2 open-ended questions. The construct validity of the 16-item section was already demonstrated in a previous study based on factorial analysis. In this study the concurrent validity, further aspects of the construct validity and test-retest reliability were analyzed.
The SAT-16 was administered to 339 inpatients, admitted consecutively to a Rehabilitation Center.
262 questionnaires (77%) were returned, of which 221 with all items filled in. The SAT-16 correlated well with two other measures of satisfaction (CSQ-8 and global satisfaction regarding the hospital stay). The answers to two open-ended questions came out to be consistent with those to the 16 closed-ended questions. The high values for the indices of test-retest reliability (ICC and kappa) are evidence of the stability of the scores in two repeated administrations.
The SAT-16 was found to be provided with good psychometric characteristics. It can be proposed as a valid instrument for use in clinical practice for the continuous quality improvement of inpatient medical rehabilitation programmes.
本研究旨在检验一份新问卷的一些心理测量学特性，该问卷用于测量患者对康复单元住院期间护理质量的满意度。该工具（称为SAT - 16）由16个四级项目和2个开放式问题组成。基于因子分析的先前研究已经证明了16项部分的结构效度。在本研究中，分析了同时效度、结构效度的其他方面以及重测信度。
将SAT - 16应用于连续入住康复中心的339名住院患者。
共回收262份问卷（77%），其中221份所有项目均填写完整。SAT - 16与另外两项满意度测量指标（CSQ - 8和对住院期间的总体满意度）相关性良好。两个开放式问题的答案与16个封闭式问题的答案一致。重测信度指标（ICC和kappa）的高值证明了两次重复施测中分数的稳定性。
发现SAT - 16具有良好的心理测量学特性。它可被提议作为一种有效的工具，用于临床实践中持续提高住院医疗康复项目的质量。
