Wanberg C R, Banas J T
Industrial Relations Center, University of Minnesota, Minneapolis 55455, USA.
J Appl Psychol. 2000 Feb;85(1):132-42. doi: 10.1037/0021-9010.85.1.132.
It is becoming increasingly important for employees to be able to cope with change in the workplace. This longitudinal study examined a set of individual differences and context-specific predictors of employee openness (i.e., change acceptance and positive view of changes) toward a set of workplace changes. Personal resilience (a composite of self-esteem, optimism, and perceived control) was related to higher levels of change acceptance. Three context-specific variables (information received about the changes, self-efficacy for coping with the changes, and participation in the change decision process) were predictive of higher levels of employee openness to the changes. Lower levels of change acceptance were associated with less job satisfaction, more work irritation, and stronger intentions to quit.
对于员工而言，能够应对工作场所的变化变得越来越重要。这项纵向研究考察了一系列个体差异以及特定情境下的预测因素，这些因素与员工对一系列工作场所变化的开放性（即对变化的接受程度和积极看法）相关。个人复原力（自尊、乐观和感知控制的综合体现）与更高的变化接受程度相关。三个特定情境变量（收到的有关变化的信息、应对变化的自我效能感以及参与变化决策过程）可预测员工对变化有更高的开放性。较低的变化接受程度与较低的工作满意度、更多的工作烦躁情绪以及更强的离职意愿相关。
