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团队合作与职业自主性是否兼容,它们能否带来更好的医院护理?

Are teamwork and professional autonomy compatible, and do they result in improved hospital care?

作者信息

Rafferty A M, Ball J, Aiken L H

机构信息

Centre for Policy in Nursing Research, London School of Hygiene and Tropical Medicine, London WC1E 7HT. Employment Research, 7 Tennis Road, Hove, East Sussex BN3 4LR, UK.

出版信息

Qual Health Care. 2001 Dec;10 Suppl 2(Suppl 2):ii32-7. doi: 10.1136/qhc.0100032...

Abstract

A postal questionnaire survey of 10 022 staff nurses in 32 hospitals in England was undertaken to explore the relationship between interdisciplinary teamwork and nurse autonomy on patient and nurse outcomes and nurse assessed quality of care. The key variables of nursing autonomy, control over resources, relationship with doctors, emotional exhaustion, and decision making were found to correlate with one another as well as having a relationship with nurse assessed quality of care and nurse satisfaction. Nursing autonomy was positively correlated with better perceptions of the quality of care delivered and higher levels of job satisfaction. Analysis of team working by job characteristics showed a small but significant difference in the level of teamwork between full time and part time nurses. No significant differences were found by type of contract (permanent v short term), speciality of ward/unit, shift length, or job title. Nurses with higher teamwork scores were significantly more likely to be satisfied with their jobs, planned to stay in them, and had lower burnout scores. Higher teamwork scores were associated with higher levels of nurse assessed quality of care, perceived quality improvement over the last year, and confidence that patients could manage their care when discharged. Nurses with higher teamwork scores also exhibited higher levels of autonomy and were more involved in decision making. A strong association was found between teamwork and autonomy; this interaction suggests synergy rather than conflict. Organisations should therefore be encouraged to promote nurse autonomy without fearing that it might undermine teamwork.

摘要

对英格兰32家医院的10022名注册护士进行了一项邮政问卷调查,以探讨跨学科团队合作与护士自主性对患者和护士结局以及护士评估的护理质量之间的关系。研究发现,护理自主性、资源控制权、与医生的关系、情感耗竭和决策等关键变量之间相互关联,并且与护士评估的护理质量和护士满意度也有关系。护理自主性与对所提供护理质量的更好认知以及更高水平的工作满意度呈正相关。按工作特征对团队合作进行分析发现,全职护士和兼职护士在团队合作水平上存在微小但显著的差异。按合同类型(长期与短期)、病房/科室专业、轮班时长或职称划分,未发现显著差异。团队合作得分较高的护士对工作更满意,计划继续从事该工作,且倦怠得分较低。较高的团队合作得分与护士评估的较高护理质量水平、过去一年中感知到的质量改善以及对患者出院后能够自理护理的信心相关。团队合作得分较高的护士也表现出更高水平的自主性,并且更多地参与决策。研究发现团队合作与自主性之间存在很强的关联;这种相互作用表明是协同作用而非冲突。因此,应鼓励各组织促进护士自主性,而不必担心这可能会破坏团队合作。

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