Scherrer Carol S, Jacobson Susan
Library of the Health Sciences, University of Illinois at Chicago, 60612-7223, USA.
J Med Libr Assoc. 2002 Apr;90(2):164-72.
The roles of academic health sciences librarians are continually evolving as librarians initiate new programs and services in response to developments in computer technology and user demands. However, statistics currently collected by libraries do not accurately reflect or measure these new roles. It is essential for librarians to document, measure, and evaluate these new activities to continue to meet the needs of users and to ensure the viability of their professional role. To determine what new measures should be compiled, the authors examined current statistics, user demands, professional literature, and current activities of librarians as reported in abstracts of poster sessions at Medical Library Association annual meetings. Three new categories of services to be measured are proposed. The first, consultation, groups activities such as quality filtering and individual point-of-need instruction. The second, outreach, includes activities such as working as liaisons, participating in grand rounds or morning report, and providing continuing education. The third area, Web authoring, encompasses activities such as designing Web pages, creating online tutorials, and developing new products. Adding these three measures to those already being collected will provide a more accurate and complete depiction of the services offered by academic health sciences librarians.
随着医学图书馆员为响应计算机技术的发展和用户需求而启动新的项目与服务，学术健康科学图书馆员的角色也在不断演变。然而，图书馆目前收集的统计数据并不能准确反映或衡量这些新角色。对于图书馆员来说，记录、衡量和评估这些新活动至关重要，这样才能持续满足用户需求并确保其专业角色的可行性。为了确定应编制哪些新的衡量指标，作者研究了当前的统计数据、用户需求、专业文献以及医学图书馆协会年会海报展示摘要中所报告的图书馆员当前活动。文中提出了三类有待衡量的新服务。第一类是咨询服务，包括质量筛选和按需提供个性化指导等活动。第二类是推广服务，包括担任联络人、参加大查房或早会报告以及提供继续教育等活动。第三类是网络编辑服务，涵盖设计网页、创建在线教程以及开发新产品等活动。将这三项衡量指标添加到现有的统计指标中，将能更准确、完整地描述学术健康科学图书馆员所提供的服务。
