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哪个先出现:员工态度还是组织的财务和市场绩效?

Which comes first: employee attitudes or organizational financial and market performance?

作者信息

Schneider Benjamin, Hanges Paul J, Smith D Brent, Salvaggio Amy Nicole

机构信息

Department of Psychology, University of Maryland, College Park, MD 20742, USA.

出版信息

J Appl Psychol. 2003 Oct;88(5):836-51. doi: 10.1037/0021-9010.88.5.836.

DOI:10.1037/0021-9010.88.5.836
PMID:14516248
Abstract

Employee attitude data from 35 companies over 8 years were analyzed at the organizational level of analysis against financial (return on assets; ROA) and market performance (earnings per share: EPS) data using lagged analyses permitting exploration of priority in likely causal ordering. Analyses revealed statistically significant and stable relationships across various time lags for 3 of 7 scales. Overall Job Satisfaction and Satisfaction With Security were predicted by ROA and EPS more strongly than the reverse (although some of the reverse relationships were also significant); Satisfaction With Pay suggested a more reciprocal relationship with ROA and EPS. The discussion of results provides a preliminary framework for understanding issues surrounding employee attitudes, high-performance work practices, and organizational financial and market performance.

摘要

对35家公司8年的员工态度数据在组织层面进行分析,使用滞后分析将其与财务数据(资产回报率;ROA)和市场绩效数据(每股收益:EPS)进行对比,从而探究可能的因果顺序中的优先级。分析显示,7个量表中的3个在不同时间滞后下呈现出具有统计学意义的稳定关系。总资产回报率(ROA)和每股收益(EPS)对总体工作满意度和对工作保障的满意度的预测作用,比反向关系更强(尽管一些反向关系也具有显著性);对薪酬的满意度表明与ROA和EPS之间存在更相互的关系。结果讨论为理解围绕员工态度、高绩效工作实践以及组织财务和市场绩效的问题提供了一个初步框架。

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