AbuAlRub Raeda Fawzi
College of Nursing, Jordan University of Science and Technology, Irbid, Jordan.
J Nurs Scholarsh. 2004;36(1):73-8. doi: 10.1111/j.1547-5069.2004.04016.x.
To investigate (a) the effect of job-related stress on job performance among hospital nurses, and (b) the effect of social support from coworkers on the stress-performance relationship.
A correlational descriptive survey was used to investigate these relationships among a convenience sample of 263 American hospital nurses and 40 non-American nurses who were accessible via the Internet.
Data were collected using a Web-based structured questionnaire, which included the Nursing Stress Scale, the Schwirian Six Dimension Scale of Nursing Performance, the McCain and Marklin Social Integration Scale, and the demographic form. Descriptive statistics, Pearson product-moment correlations, and hierarchical regression techniques were used to analyze the data.
Perceived social support from coworkers enhanced the level of reported job performance and decreased the level of reported job stress. The analysis also indicated a curvilinear (U-shaped) relationship between job stress and job performance; nurses who reported moderate levels of job stress believed that they performed their jobs less well than did those who reported low or high levels of job stress.
Results indicted the importance of social support from coworkers, as well as the need for further research to test the U-shaped relationship between job stress and job performance.
(a) 调查工作相关压力对医院护士工作绩效的影响，以及 (b) 同事提供的社会支持对压力 - 绩效关系的影响。
采用相关性描述性调查，对263名美国医院护士和40名可通过互联网联系到的非美国护士的便利样本进行这些关系的调查。
使用基于网络的结构化问卷收集数据，问卷包括护理压力量表、施维里安护理绩效六维度量表、麦凯恩和马克林社会融入量表以及人口统计学表格。采用描述性统计、皮尔逊积差相关和分层回归技术分析数据。
同事给予的社会支持增强了报告的工作绩效水平，并降低了报告的工作压力水平。分析还表明工作压力与工作绩效之间存在曲线（U形）关系；报告工作压力适中的护士认为他们的工作表现不如报告工作压力低或高的护士。
结果表明同事提供社会支持的重要性，以及需要进一步研究以验证工作压力与工作绩效之间的U形关系。
