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E-mail or snail mail? Randomized controlled trial on which works better for surveys.电子邮件还是普通邮件？关于哪种方式更适合调查的随机对照试验。
Can Fam Physician. 2004 Mar;50:414-9.
2
Electronic mail was not better than postal mail for surveying residents and faculty.对于调查住院医师和教员而言，电子邮件并不比邮政信件更具优势。
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Postal surveys of physicians gave superior response rates over telephone interviews in a randomized trial.在一项随机试验中，对医生进行邮政调查的回复率高于电话访谈。
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Continuing medical education should be offered by both e-mail and regular mail: a survey of Ontario anesthesiologists.继续医学教育应通过电子邮件和普通邮件两种方式提供：安大略省麻醉医师的一项调查。
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Registered post achieved a higher response rate than normal mail--a randomized controlled trial.挂号信的回复率高于普通邮件——一项随机对照试验。
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Questionnaire order significantly increased response to a postal survey sent to primary care physicians.问卷顺序显著提高了向基层医疗医生发送的邮寄调查问卷的回复率。
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Prospective comparison of endoscopy patient satisfaction surveys: e-mail versus standard mail versus telephone.内镜检查患者满意度调查的前瞻性比较：电子邮件与标准邮件与电话调查
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Attitudes and Perceptions amongst Critical Care Physicians towards Handshake Antimicrobial Stewardship Rounds.重症监护医师对手握式抗菌药物管理查房的态度和看法。
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Response to survey directed to patient portal members differs by age, race, and healthcare utilization.针对患者门户网站成员的调查反馈因年龄、种族和医疗保健利用率而异。
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Patient responses to research recruitment and follow-up surveys: findings from a diverse multicultural health care setting in Qatar.患者对研究招募和随访调查的反应：卡塔尔多元文化医疗环境中的研究结果。
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Allowing Physicians to Choose the Value of Compensation for Participation in a Web-Based Survey: Randomized Controlled Trial.允许医生选择参与在线调查的报酬价值：随机对照试验。
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本文引用的文献

1
Response rate comparisons of e-mail- and mail-distributed student evaluations.电子邮件和邮寄方式分发的学生评价的回复率比较。
Teach Learn Med. 2000 Spring;12(2):81-4. doi: 10.1207/S15328015TLM1202_4.
2
Postal surveys versus electronic mail surveys. The tortoise and the hare revisited.邮寄调查与电子邮件调查：重温龟兔赛跑的故事
Eval Health Prof. 1998 Sep;21(3):395-408. doi: 10.1177/016327879802100306.

电子邮件还是普通邮件？关于哪种方式更适合调查的随机对照试验。

E-mail or snail mail? Randomized controlled trial on which works better for surveys.

作者信息

Seguin Rachelle, Godwin Marshall, MacDonald Susan, McCall Marnie

机构信息

Centre for Studies in Primary Care, Department of Family Medicine, Queen's University, Kingston, Ont.

出版信息

Can Fam Physician. 2004 Mar;50:414-9.

PMID:15318679
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC2214565/
Abstract

OBJECTIVE

To compare e-mail with regular mail for conducting surveys of physicians.

DESIGN

Randomized controlled trial.

SETTING

Ontario, Canada.

PARTICIPANTS

A random sample of physicians listed in the College of Family Physicians of Canada's membership database.

INTERVENTIONS

Survey delivered by e-mail and by post.

MAIN OUTCOME MEASURES

Response rates and times, and completeness and characteristics of responses to the survey.

RESULTS

Overall response rate was 44.7% (33.6% of e-mail recipients, 52.7% of post recipients who have e-mail, and 47.8% of post recipients without e-mail). While the e-mail rate was significantly lower than for both post groups, e-mail responses were received much faster. There was no significant difference among groups as to completeness of responses, but e-mail responses had more frequent and longer comments.

CONCLUSION

E-mail provides faster but fewer responses to surveys. Content of structured-response questions was similar in all groups, but e-mail provided more and longer responses to open-ended questions. Where a quick response to a survey is required, e-mail is superior.

摘要

目的

比较通过电子邮件与普通邮件对医生进行调查的情况。

设计

随机对照试验。

地点

加拿大安大略省。

参与者

从加拿大家庭医生学院会员数据库中列出的医生中随机抽取的样本。

干预措施

通过电子邮件和邮寄方式发放调查问卷。

主要观察指标

回复率、回复时间，以及调查问卷回复的完整性和特征。

结果

总体回复率为44.7%（电子邮件收件人的回复率为33.6%，有电子邮件的邮寄收件人的回复率为52.7%，无电子邮件的邮寄收件人的回复率为47.8%）。虽然电子邮件的回复率明显低于两个邮寄组，但电子邮件回复的接收速度要快得多。各组在回复的完整性方面没有显著差异，但电子邮件回复中的评论更频繁且更长。

结论

电子邮件对调查的回复速度更快，但数量更少。所有组中结构化问题的回答内容相似，但电子邮件对开放式问题的回复更多且更长。在需要对调查快速做出回复的情况下，电子邮件更具优势。