Lin Michael K, Marsteller Jill A, Shortell Stephen M, Mendel Peter, Pearson Marjorie, Rosen Mayde, Wu Shin-Yi
School of Public Health, University of California-Berkeley, USA.
Health Care Manage Rev. 2005 Apr-Jun;30(2):139-56. doi: 10.1097/00004010-200504000-00008.
This article examines the motivation of health care professionals to improve quality of chronic illness care using the Chronic Care Model and Plan-Do-Study-Act cycles. The findings suggest that organizational attempts to redesign care require support of activities initiated by practitioners and managers and an organizational commitment to quality improvement.
