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重症监护护理人员的职业倦怠综合征

Burnout syndrome in critical care nursing staff.

作者信息

Poncet Marie Cécile, Toullic Philippe, Papazian Laurent, Kentish-Barnes Nancy, Timsit Jean-Francçois, Pochard Frédéric, Chevret Sylvie, Schlemmer Benoît, Azoulay Elie

机构信息

Medical ICU, Saint-Louis Hospital and Paris 7 University, Assistance Publique, Hôpitaux de Paris, Paris, France.

出版信息

Am J Respir Crit Care Med. 2007 Apr 1;175(7):698-704. doi: 10.1164/rccm.200606-806OC. Epub 2006 Nov 16.

DOI:10.1164/rccm.200606-806OC
PMID:17110646
Abstract

RATIONALE

Burnout syndrome (BOS) associated with stress has been documented in health care professionals in many specialties. The intensive care unit (ICU) is a highly stressful environment. Little is known about BOS in critical care nursing staff.

OBJECTIVES

To identify determinants of BOS in critical care nurses.

METHODS

We conducted a questionnaire survey in France. Among 278 ICUs contacted for the study, 165 (59.4%) included 2,525 nursing staff members, of whom 2,392 returned questionnaires with complete Maslach Burnout Inventory data.

MEASUREMENTS AND MAIN RESULTS

Of the 2,392 respondents (82% female), 80% were nurses, 15% nursing assistants, and 5% head nurses. Severe BOS-related symptoms were identified in 790 (33%) respondents. By multivariate analysis, four domains were associated with severe BOS: (1) personal characteristics, such as age (odds ratio [OR], 0.97/yr; confidence interval [CI], 0.96-0.99; p=0.0008); (2) organizational factors, such as ability to choose days off (OR, 0.69; CI, 0.52-0.91; p=0.009) or participation in an ICU research group (OR, 0.74; CI, 0.56-0.97; p=0.03); (3) quality of working relations (1-10 scale), such as conflicts with patients (OR, 1.96; CI, 1.16-1.30; p=0.01), relationship with head nurse (OR, 0.92/point; CI, 0.86-0.98; p=0.02) or physicians (OR, 0.81; CI, 0.74-0.87; p=0.0001); and (4) end-of-life related factors, such as caring for a dying patient (OR, 1.39; CI, 1.04-1.85; p=0.02), and number of decisions to forego life-sustaining treatments in the last week (OR, 1.14; CI, 1.01-1.29; p=0.04).

CONCLUSION

One-third of ICU nursing staff had severe BOS. Areas for improvement identified in our study include conflict prevention, participation in ICU research groups, and better management of end-of-life care. Interventional studies are needed to investigate these potentially preventive strategies.

摘要

理论依据

与压力相关的职业倦怠综合征(BOS)在许多专业的医护人员中都有记录。重症监护病房(ICU)是一个压力极大的环境。对于重症护理人员的职业倦怠综合征知之甚少。

目的

确定重症护理护士职业倦怠综合征的决定因素。

方法

我们在法国进行了一项问卷调查。在联系参与研究的278个ICU中,165个(59.4%)有2525名护理人员,其中2392人返回了包含完整马氏职业倦怠量表数据的问卷。

测量指标及主要结果

在2392名受访者中(82%为女性),80%是护士,15%是护理助理,5%是护士长。790名(33%)受访者被确定有与职业倦怠综合征相关的严重症状。通过多变量分析,四个领域与严重职业倦怠综合征相关:(1)个人特征,如年龄(优势比[OR],0.97/年;置信区间[CI],0.96 - 0.99;p = 0.0008);(2)组织因素,如选择休息日的能力(OR,0.69;CI,0.52 - 0.91;p = 0.009)或参与ICU研究小组(OR,0.74;CI,0.56 - 0.97;p = 0.03);(3)工作关系质量(1 - 10分制),如与患者的冲突(OR,1.96;CI,1.16 - 1.30;p = 0.01)、与护士长的关系(OR,0.92/分;CI,0.86 - 0.98;p = 0.02)或医生的关系(OR,0.81;CI,0.74 - 0.87;p = **********);(4)临终相关因素,如照顾临终患者(OR,1.39;CI,1.04 - 1.85;p = 0.02)以及上周放弃维持生命治疗的决定数量(OR,1.14;CI,1.01 - 1.29;p = 0.04)。

结论

三分之一的ICU护理人员有严重的职业倦怠综合征。我们研究中确定的改进领域包括预防冲突、参与ICU研究小组以及更好地管理临终护理。需要进行干预性研究来调查这些潜在的预防策略。

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