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公交司机健康中工作努力的多方面因素:剖析努力-回报失衡模型中的“努力”

Facets of job effort in bus driver health: deconstructing "effort" in the effort-reward imbalance model.

作者信息

Tse John L M, Flin Rhona, Mearns Kathryn

机构信息

The Industrial Psychology Research Centre, School of Psycology, University of Aberdeen, King's College, Aberdeen, United Kingdom.

出版信息

J Occup Health Psychol. 2007 Jan;12(1):48-62. doi: 10.1037/1076-8998.12.1.48.

Abstract

This research aimed to test the relative value of developing and using job-specific facets of effort and testing them using J. Siegrist's (1996) effort-reward imbalance (ERI) theory to extend understanding of how one might determine job strain in urban bus driving. In addition, the interactive effects of the ERI model are further investigated to address the lack of research into the relationships of the model's constructs. Using focus groups and published papers, a measure of bus driver effort was created, which was subsequently completed by 186 male U.K. bus drivers as part of a questionnaire study. The results were factor analyzed to create 4 facets of effort, which demonstrated additional variance in predicting strain, above and beyond J. Siegrist's original effort construct. One facet, workload and fatigue, was observed to be a particularly important contributor to strain. The analyses further indicated that the ERI model's assumptions that ERI creates job strain could not be completely upheld, although poorer levels of reward and higher levels of overcommitment were strong main predictors of job strain. Research and applied implications are considered.

摘要

本研究旨在检验开发和使用特定工作的努力维度的相对价值,并运用J. 西格里斯特(1996)的努力-回报失衡(ERI)理论对其进行测试,以拓展对如何确定城市公交驾驶工作压力的理解。此外,进一步研究ERI模型的交互作用,以解决对该模型各构成要素之间关系缺乏研究的问题。通过焦点小组讨论和已发表的论文,创建了一种公交司机努力程度的测量方法,随后,186名英国男性公交司机作为问卷调查研究的一部分完成了该测量。对结果进行因子分析,得出了努力的4个维度,这些维度在预测压力方面显示出超出J. 西格里斯特原始努力构成要素的额外方差。其中一个维度,工作量和疲劳,被观察到是压力的一个特别重要的促成因素。分析还表明,ERI模型关于ERI会导致工作压力的假设不能完全成立,尽管回报水平较低和过度投入程度较高是工作压力的强有力的主要预测因素。文中考虑了研究和应用方面的意义。

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