Kalisch Beatrice J, Curley Millie, Stefanov Susan
Nursing Business and Health Systems, School of Nursing, University of Michigan, Ann Arbor, MI 48109, USA.
J Nurs Adm. 2007 Feb;37(2):77-84. doi: 10.1097/00005110-200702000-00010.
Numerous studies have concluded that work group teamwork leads to higher staff job satisfaction, increased patient safety, improved quality of care, and greater patient satisfaction. Although there have been studies on the impact of multidisciplinary teamwork in healthcare, the teamwork among nursing staff on a patient care unit has received very little attention from researchers. In this study, an intervention to enhance teamwork and staff engagement was tested on a medical unit in an acute care hospital. The results showed that the intervention resulted in a significantly lower patient fall rate, staff ratings of improved teamwork on the unit, and lower staff turnover and vacancy rates. Patient satisfaction ratings approached, but did not reach, statistical significance.
众多研究得出结论,工作团队的团队合作能带来更高的员工工作满意度、增强患者安全、改善护理质量以及提高患者满意度。尽管已有关于多学科团队合作在医疗保健领域影响的研究,但患者护理单元中护理人员之间的团队合作却很少受到研究人员的关注。在本研究中,一项旨在加强团队合作和员工参与度的干预措施在一家急症护理医院的内科病房进行了测试。结果显示,该干预措施显著降低了患者跌倒率,提高了病房内员工对团队合作的评价,降低了员工流动率和空缺率。患者满意度评分接近但未达到统计学显著性。