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癌症护理中沟通的文化层面。

Cultural aspects of communication in cancer care.

作者信息

Surbone Antonella

机构信息

Department of Medicine, New York University, New York, NY 10016, USA.

出版信息

Support Care Cancer. 2008 Mar;16(3):235-40. doi: 10.1007/s00520-007-0366-0. Epub 2008 Jan 15.

DOI:10.1007/s00520-007-0366-0
PMID:18196291
Abstract

Cultural competence in oncology requires the acquisition of specific knowledge, clinical skills, and attitudes that facilitate effective cross-cultural negotiation in the clinical setting, thus, leading to improved therapeutic outcomes and decreased disparities in cancer care. Cultural competence in oncology entails a basic knowledge of different cultural attitudes and practices of communication of the truth and of decision-making styles throughout the world. Cultural competence always presupposes oncology professionals' awareness of their own cultural beliefs and values. To be able to communicate with cancer patients in culturally sensitive ways, oncologists should have knowledge of the concept of culture in its complexity and of the risks of racism, classism, sexism, ageism, and stereotyping that must be avoided in clinical practice. Oncologists should develop a sense of appreciation for differences in health care values, based on the recognition that no culture can claim hegemony over others and that cultures are evolving under their reciprocal influence on each other. Medical schools and oncology training can teach communication skills and cultural competence, while fostering in all students and young doctors those attitudes of humility, empathy, curiosity, respect, sensitivity, and awareness that are needed to deliver effective and culturally sensitive cancer care.

摘要

肿瘤学中的文化能力要求获取特定的知识、临床技能和态度,这些有助于在临床环境中进行有效的跨文化沟通,从而改善治疗效果并减少癌症护理中的差异。肿瘤学中的文化能力需要对世界各地不同文化中关于真相沟通和决策方式的态度和实践有基本的了解。文化能力总是以肿瘤学专业人员对自身文化信仰和价值观的认识为前提。为了能够以文化敏感的方式与癌症患者沟通,肿瘤学家应该了解文化概念的复杂性以及临床实践中必须避免的种族主义、阶级主义、性别歧视、年龄歧视和刻板印象的风险。基于认识到没有一种文化可以宣称对其他文化具有霸权,且文化在相互影响下不断演变,肿瘤学家应该培养对医疗保健价值观差异的欣赏意识。医学院校和肿瘤学培训可以教授沟通技巧和文化能力,同时培养所有学生和年轻医生在提供有效且文化敏感的癌症护理时所需的谦逊、同理心、好奇心、尊重、敏感和意识等态度。

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本文引用的文献

1
Telling the truth to patients with cancer: what is the truth?向癌症患者告知真相:什么才是真相?
Lancet Oncol. 2006 Nov;7(11):944-50. doi: 10.1016/S1470-2045(06)70941-X.
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Cultural aspects of communication in cancer care.癌症护理中沟通的文化层面。
Recent Results Cancer Res. 2006;168:91-104. doi: 10.1007/3-540-30758-3_9.
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The illness trajectory of elderly cancer patients across cultures: SIOG position paper.跨文化背景下老年癌症患者的疾病轨迹:国际老年肿瘤学会立场文件
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Community Member and Health Care Provider Perspectives on Communication With Chinese American Patients With Cancer: A Qualitative Study.社区成员和医疗保健提供者对与华裔美国癌症患者沟通的看法:一项定性研究。
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