Brumels Kirk, Beach Andrea
Hope College, Holland, MI 49423, USA.
J Athl Train. 2008 Jul-Aug;43(4):373-8. doi: 10.4085/1062-6050-43.4.373.
Whenever professionals have multiple role obligations in the workplace, they face potential professional role complexities.
To examine whether certified athletic trainers (ATs) employed at the collegiate level experienced professional role complexities, and if so, what effect those complexities had upon their job satisfaction and intent to leave a current position or the profession.
Survey.
We used Internet survey methods to gather information from 1000 randomly selected collegiate ATs regarding the amount of stress they felt due to role complexities.
We obtained a random sample of e-mail addresses for 1000 collegiate ATs in the United States and contacted these individuals with an invitation to participate. A total of 348 usable responses were received, for a 36% response rate.
MAIN OUTCOME MEASURE(S): The role complexity aspect of the survey consisted of 45 questions addressing role ambiguity, role overload, role incongruity, role incompetence, and role conflict. The job satisfaction portion consisted of global questions regarding overall job satisfaction and intent to leave the job or profession.
A total of 38% of respondents experienced moderate to high stress levels from role overload, whereas 23% and 22% had moderate to high levels of stress from role ambiguity and role conflict, respectively. Clinicians and joint appointees who reported moderate to high levels of stress from role complexity issues had lower job satisfaction and more frequent thoughts of leaving than did their faculty counterparts.
The majority of collegiate ATs experienced low levels of professional role complexities and were relatively satisfied with their jobs. However, collegiate ATs began to experience less job satisfaction and more thoughts of leaving when moderate to high stress levels occurred due to role ambiguity, overload, incongruity, incompetence, and conflict. Lessening the stress due to role complexities is critical to positive employment experiences for ATs employed in higher education.
每当专业人员在工作场所承担多种角色义务时，他们就会面临潜在的职业角色复杂性。
研究在大学层面工作的认证运动训练师（AT）是否经历职业角色复杂性，如果是，这些复杂性对他们的工作满意度以及离开当前职位或该职业的意愿有何影响。
调查。
我们使用互联网调查方法，从1000名随机挑选的大学AT中收集有关他们因角色复杂性而感受到的压力程度的信息。
我们随机抽取了1000名美国大学AT的电子邮件地址样本，并邀请这些人参与。共收到348份可用回复，回复率为36%。
调查的角色复杂性部分由45个问题组成，涉及角色模糊、角色过载、角色不一致、角色不胜任和角色冲突。工作满意度部分由关于总体工作满意度以及离开工作或职业的意愿的综合问题组成。
共有38%的受访者因角色过载而经历中度至高度压力水平，而分别有23%和22%的受访者因角色模糊和角色冲突而经历中度至高度压力水平。报告因角色复杂性问题而承受中度至高度压力的临床医生和联合任命人员的工作满意度较低，并且比其教师同行更频繁地有离职想法。
大多数大学AT经历的职业角色复杂性较低，并且对他们的工作相对满意。然而，当因角色模糊、过载、不一致、不胜任和冲突而出现中度至高度压力水平时，大学AT开始经历较低的工作满意度和更多的离职想法。减轻因角色复杂性导致的压力对于高等教育中受雇的AT的积极就业体验至关重要。
