Veil Shari, Reynolds Barbara, Sellnow Timothy L, Seeger Matthew W
Gaylord College of Journalism and Mass Communication, University of Oklahoma, Norman, Oklahoma 73019, USA.
Health Promot Pract. 2008 Oct;9(4 Suppl):26S-34S. doi: 10.1177/1524839908322113.
Health communicators at the Centers for Disease Control and Prevention (CDC) have developed an integrated model titled Crisis and Emergency Risk Communication (CERC) as a tool to educate and equip public health professionals for the expanding communication responsibilities of public health in emergency situations. This essay focuses on CERC as a general theoretical framework for explaining how health communication functions within the contexts of risk and crisis. Specifically, the authors provide an overview of CERC and examine the relationship of risk communication to crisis communication, the role of communication in emergency response, and the theoretical underpinnings of CERC. The article offers an initial set of propositions based on the CERC framework and concludes with a discussion of future directions.
美国疾病控制与预防中心(CDC)的健康传播者们开发了一个名为危机与应急风险沟通(CERC)的综合模型,作为一种工具,用于教育公共卫生专业人员并使其具备应对能力,以承担公共卫生在紧急情况下不断扩大的传播责任。本文重点关注CERC,将其作为一个通用的理论框架,用以解释健康传播在风险和危机背景下是如何发挥作用的。具体而言,作者们概述了CERC,并探讨了风险沟通与危机沟通的关系、沟通在应急响应中的作用以及CERC的理论基础。本文基于CERC框架提出了初步的一组命题,并在结尾处讨论了未来的发展方向。