Robinson Louise, Brittain Katie, Lindsay Stephen, Jackson Dan, Olivier Patrick
Institutes of Health and Society/Ageing and Health, Newcastle University, Newcastle upon Tyne, UK.
Int Psychogeriatr. 2009 Jun;21(3):494-502. doi: 10.1017/S1041610209008448. Epub 2009 Feb 5.
The role of technology to facilitate independent living for people with dementia is not fully realized, with initial attempts (e.g. tracking devices) being considered unacceptable from a practical and ethical perspective. The aim of this study is to create acceptable and effective prototype technologies to facilitate independence for people with dementia through a user-centered design process involving them and their carers.
The study comprised a three-stage participatory design process: scoping stage (five focus groups, 10 people with dementia and 11 carers); participatory design stage (five workshops, 22 participants) and prototype development stage (four meetings with two people with dementia and one carer). Focus groups and workshops were digitally recorded, fully transcribed and subjected to constant comparative analysis.
People with mild to moderate dementia enjoy a variety of activities both on their own and with their families; however, concerns included getting lost, a loss of confidence with curtailment of usual activities, and carer anxiety. Existing technologies (mobile phones) were used intermittently. Participants felt strongly that future devices should be disguised and be integrated easily into their daily routines. Suggested areas for functional improvement included two-way communications, flexibility of function as the illness progresses, and something to "guide" them home when out walking or driving. Attention should also be focused on minimizing the size, weight and visibility of devices to reduce stigmatization.
Prototypes for two devices (armband and electronic notepad) were developed. The study showed that involving people with dementia in the process of participatory design is feasible and could lead to devices which are more acceptable and relevant to their needs.
技术在促进痴呆症患者独立生活方面的作用尚未得到充分发挥,最初的尝试(如追踪设备)从实际和伦理角度来看被认为是不可接受的。本研究的目的是通过以用户为中心的设计过程,让痴呆症患者及其护理人员参与其中,创建可接受且有效的原型技术,以促进痴呆症患者的独立性。
该研究包括一个三阶段的参与式设计过程:范围界定阶段(五个焦点小组,10名痴呆症患者和11名护理人员);参与式设计阶段(五个工作坊,22名参与者)和原型开发阶段(与两名痴呆症患者和一名护理人员进行四次会议)。焦点小组和工作坊进行了数字记录、完整转录并进行持续比较分析。
轻度至中度痴呆症患者既喜欢独自进行各种活动,也喜欢与家人一起活动;然而,担忧包括迷路、因日常活动受限而失去信心以及护理人员的焦虑。现有技术(手机)使用不频繁。参与者强烈认为,未来的设备应该进行伪装,并能轻松融入他们的日常生活。功能改进的建议领域包括双向通信、随着病情进展功能的灵活性,以及外出散步或开车时能“引导”他们回家的东西。还应关注尽量减小设备的尺寸、重量和可见度,以减少污名化。
开发了两种设备(臂章和电子记事本)的原型。研究表明,让痴呆症患者参与参与式设计过程是可行的,并且可能会产生更符合他们需求且更易被接受的设备。