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父母对儿科重症监护病房护理满意度的看法:共情研究

Perceptions of parents on satisfaction with care in the pediatric intensive care unit: the EMPATHIC study.

作者信息

Latour Jos M, van Goudoever Johannes B, Duivenvoorden Hugo J, van Dam Nicolette A M, Dullaart Eugenie, Albers Marcel J I J, Verlaat Carin W M, van Vught Elise M, van Heerde Marc, Hazelzet Jan A

机构信息

Department of Pediatrics, Division of Pediatric Intensive Care, Erasmus MC-Sophia Children's Hospital, PO Box 2060, 3000 CB Rotterdam, The Netherlands.

出版信息

Intensive Care Med. 2009 Jun;35(6):1082-9. doi: 10.1007/s00134-009-1491-7. Epub 2009 Apr 15.

Abstract

PURPOSE

To identify parental perceptions on pediatric intensive care-related satisfaction items within the framework of developing a Dutch pediatric intensive care unit (PICU) satisfaction instrument.

METHODS

Prospective cohort study in tertiary PICUs at seven university medical centers in The Netherlands.

PARTICIPANTS

Parents of 1,042 children discharged from a PICU.

RESULTS

A 78-item questionnaire was sent to 1,042 parents and completed by 559 (54%). Seventeen satisfaction items were rated with mean scores <8.0 (1, completely unimportant, to 10, very important) with standard deviations > or =1.65, and thus considered of limited value. The empirical structure of the items was in agreement with the theoretically formulated domains: Information, Care and Cure, Organization, Parental Participation, and Professional Attitude. The Cronbach's alpha of the domains ranged between 0.87 and 0.94.

CONCLUSIONS

Parental perceptions on satisfaction with care measures were identified and prioritized. Reliabilities of the items and domains were of high level.

摘要

目的

在开发荷兰儿科重症监护病房(PICU)满意度工具的框架内,确定家长对儿科重症监护相关满意度项目的看法。

方法

在荷兰七家大学医学中心的三级PICU进行前瞻性队列研究。

参与者

1042名从PICU出院儿童的家长。

结果

向1042名家长发送了一份78项问卷,559名家长(54%)完成了问卷。17项满意度项目的平均得分<8.0(1表示完全不重要,10表示非常重要),标准差>或=1.65,因此被认为价值有限。项目的实证结构与理论上制定的领域一致:信息、护理与治疗、组织、家长参与和专业态度。各领域的克朗巴哈系数在0.87至0.94之间。

结论

确定了家长对护理措施满意度的看法并进行了优先排序。项目和领域的可靠性很高。

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