Computer and Information Technology Department, Purdue University, West Lafayette, Indiana, USA.
J Telemed Telecare. 2010;16(5):265-9. doi: 10.1258/jtt.2010.090902. Epub 2010 May 25.
We investigated the perceptions of people about the safety, security and privacy of a telecare monitoring system for adults with developmental disabilities living in residential settings. The telecare system was used by remote caregivers overnight, when staff were not present in the homes. We surveyed 127 people from different stakeholder groups in the state of Indiana. The people surveyed included those with knowledge or experience of telecare, and those without. The stakeholders were clients, their advocates, service provider administrators and independent case coordinators. The responses in each category for every group were positive except one: only 4 of the 11 telecare case coordinators agreed that the telecare system provided a secure environment. Overall, the telecare system was perceived to be as safe, secure and private as the conventional alternative of having staff in the home.
我们调查了人们对一个远程监护系统的安全性、保障性和隐私性的看法，该系统用于住在住宅环境中的发育障碍成年人。远程监护系统由远程护理人员在夜间使用，此时工作人员不在家中。我们调查了印第安纳州的 127 名不同利益相关者群体的人。调查对象包括有远程护理知识或经验的人和没有的人。利益相关者包括客户、他们的倡导者、服务提供商管理员和独立案件协调员。除了一个群体的 11 名远程护理协调员中的 4 人认为远程护理系统提供了安全的环境外，每个群体的每个类别的回应都是积极的。总的来说，人们认为远程护理系统与让工作人员住在家里的传统替代方式一样安全、有保障和隐私。
