Brand Denys, DiGennaro Reed Florence D, Morley Mariah D, Erath Tyler G, Novak Matthew D
1Department of Applied Behavioral Science, University of Kansas, Lawrence, KS 66045 USA.
2Present Address: Department of Psychology, California State University, Sacramento, 6000 J Street, Sacramento, CA 95819-6007 USA.
Behav Anal Pract. 2019 Jan 7;13(1):11-21. doi: 10.1007/s40617-018-00329-y. eCollection 2020 Mar.
Privacy has been identified as a primary concern among stakeholders (i.e., service recipients, advocates, administrators, family) when using technology to provide residential services to individuals in need. This paper summarizes a study that distributed a survey to agencies that provide services (e.g., clinical, recreational) and resources (e.g., advocacy groups) to people with various types of disabilities (e.g., physical, sensory, intellectual, developmental) across the United States. The results led to several recommendations about how smart-home service providers can use technology in a way that promotes client privacy. In addition, we make several suggestions for how remote staff (i.e., individuals monitoring the information gathered by technology) can assist in the process of ensuring client privacy.
在使用技术为有需要的个人提供住宿服务时，隐私已被确定为利益相关者（即服务接受者、倡导者、管理人员、家庭）最为关注的问题。本文总结了一项研究，该研究向美国各地为各类残疾人士（如身体、感官、智力、发育方面的残疾）提供服务（如临床、娱乐）和资源（如倡导团体）的机构分发了一份调查问卷。研究结果就智能家居服务提供商如何以促进客户隐私的方式使用技术提出了若干建议。此外，我们还就远程工作人员（即监控技术收集的信息的人员）如何协助确保客户隐私的过程提出了一些建议。
