Leeds Dental Institute, University of Leeds, Clarendon Way, Leeds, UK.
Eur J Dent Educ. 2010 May;14(2):69-78. doi: 10.1111/j.1600-0579.2009.00586.x.
Communication is an essential element of the relationship between patient and dentist. Dental schools are required to ensure that undergraduates are adequately trained in communication skills yet little evidence exists to suggest what constitutes appropriate training and how competency can be assessed. This review aimed to explore the scope and quality of evidence relating to communication skills training for dental students. Eleven papers fitted the inclusion criteria. The review found extensive use amongst studies of didactic learning and clinical role-play using simulated patients. Reported assessment methods focus mainly on observer evaluation of student interactions at consultation. Patient involvement in training appears to be minimal. This review recommends that several areas of methodology be addressed in future studies, the scope of research extended to include intra-operative communication, and that the role of real patients in the development of communication skills be active rather than passive.
医患关系中交流是一个重要因素。牙科学校被要求确保本科生接受充分的沟通技巧培训，但几乎没有证据表明什么是适当的培训，以及如何评估能力。这篇综述旨在探讨与牙科学生沟通技巧培训相关的证据的范围和质量。11 篇论文符合纳入标准。综述发现，在使用模拟患者的教学学习和临床角色扮演中广泛使用。报告的评估方法主要集中在观察者对咨询中学生互动的评估上。患者在培训中的参与似乎微乎其微。本综述建议在未来的研究中解决几个方法学领域，扩大研究范围，包括手术中的沟通，并使真实患者在沟通技巧的发展中发挥积极作用，而不是被动作用。
