Simons Shellie R, Mawn Barbara
Department of Nursing, University of Massachusetts Lowell, MA, USA.
AAOHN J. 2010 Jul;58(7):305-11. doi: 10.3928/08910162-20100616-02.
Bullying in the workplace is associated with negative job satisfaction and retention. It has also been found to have adverse effects on the health of employees. Using a qualitative descriptive design, this study examined the stories of bullying among nurses based on actual or witnessed experiences. One hundred eighty-four newly licensed U.S. nurses responded to an open-ended question on a survey about bullying mailed to their homes. Four major themes emerged that related to varying types of bullying behaviors, perceived causes of bullying, and the impact of bullying behaviors. The themes included structural bullying; nurses "eating their young"; being out of the clique; and leaving the job. Bullying is experienced firsthand and secondhand by nurses, and particularly by vulnerable, newly graduated nurses. Workplace bullying must be explored fully to develop effective strategies to eliminate it.
职场霸凌与负面的工作满意度和留任意愿相关。研究还发现，它会对员工的健康产生不利影响。本研究采用定性描述设计，基于实际经历或目睹的情况，对护士群体中的霸凌事件进行了调查。184名新获得执照的美国护士回答了一项邮寄到他们家中的关于霸凌问题的开放式调查问卷。出现了四个主要主题，分别涉及不同类型的霸凌行为、霸凌行为的感知原因以及霸凌行为的影响。这些主题包括结构性霸凌；护士“欺负新人”；被排挤在外；以及离职。护士会亲身经历或间接目睹职场霸凌，尤其是那些脆弱的、刚毕业的护士。必须全面探究职场霸凌问题，以制定有效的消除策略。
