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Health care delivery performance: service, outcomes, and resource stewardship.医疗服务提供绩效：服务、结果与资源管理
Perm J. 2009 Fall;13(4):72-8. doi: 10.7812/TPP/08-100.
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Critical Care Network in the State of Qatar.卡塔尔国重症监护网络。
Qatar Med J. 2019 Nov 7;2019(2):2. doi: 10.5339/qmj.2019.qccc.2. eCollection 2019.
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High performance work systems: the gap between policy and practice in health care reform.高绩效工作系统：医疗改革中政策与实践的差距。
J Health Organ Manag. 2011;25(3):281-97. doi: 10.1108/14777261111143536.
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Telemedicine for the Medicare population: pediatric, obstetric, and clinician-indirect home interventions.面向医疗保险人群的远程医疗：儿科、产科及临床医生间接居家干预措施
Evid Rep Technol Assess (Summ). 2001 Aug(24 Suppl):1-32.
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The effectiveness of internet-based e-learning on clinician behavior and patient outcomes: a systematic review protocol.基于互联网的电子学习对临床医生行为和患者结局的有效性：一项系统评价方案。
JBI Database System Rev Implement Rep. 2015 Jan;13(1):52-64. doi: 10.11124/jbisrir-2015-1919.
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The patient experience of patient-centered communication with nurses in the hospital setting: a qualitative systematic review protocol.医院环境中患者与护士以患者为中心的沟通体验：一项定性系统评价方案
JBI Database System Rev Implement Rep. 2015 Jan;13(1):76-87. doi: 10.11124/jbisrir-2015-1072.
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Reforming health service delivery at district level in Ghana: the perspective of a district medical officer.加纳地区层面卫生服务提供的改革：一位地区医务官的视角
Health Policy Plan. 1999 Mar;14(1):59-69. doi: 10.1093/heapol/14.1.59.
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Systematic review of the links between human resource management practices and performance.人力资源管理实践与绩效关系的系统综述。
Health Technol Assess. 2010 Oct;14(51):1-334, iv. doi: 10.3310/hta14510.
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International benchmarking and best practice management: in search of health care and hospital excellence.国际标杆管理与最佳实践管理：探寻卓越的医疗保健与医院服务
Adv Health Care Manag. 2015;17:223-52. doi: 10.1108/s1474-823120140000017014.
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Satisfaction with HIV/AIDS treatment and care services and its associated factors among adult people receiving antiretroviral therapy in Ethiopia: a systematic review and meta-analysis.埃塞俄比亚接受抗逆转录病毒治疗的成年人对艾滋病毒/艾滋病治疗和护理服务的满意度及其相关因素：一项系统评价和荟萃分析
BMJ Open. 2025 Feb 19;15(2):e085169. doi: 10.1136/bmjopen-2024-085169.
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Association of comprehensiveness of antiretroviral care and detectable HIV viral load suppression among pregnant and postpartum women in the Democratic Republic of the Congo: a cross-sectional study.刚果民主共和国孕妇和产后妇女抗逆转录病毒治疗的全面性与可检测到的HIV病毒载量抑制之间的关联：一项横断面研究
Front Glob Womens Health. 2024 Jun 5;5:1308019. doi: 10.3389/fgwh.2024.1308019. eCollection 2024.
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The contribution of physician associates or assistants to the emergency department: A systematic scoping review.医师助理对急诊科的贡献：一项系统性综述。
J Am Coll Emerg Physicians Open. 2023 Jun 22;4(3):e12989. doi: 10.1002/emp2.12989. eCollection 2023 Jun.
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Patient Satisfaction with HIV/AIDS Services in Health Centers of East Shoa Zone, Oromia, Ethiopia: A Cross-Sectional Study.埃塞俄比亚奥罗米亚州东绍阿地区卫生中心艾滋病毒/艾滋病服务的患者满意度：一项横断面研究
Health Serv Insights. 2021 Apr 30;14:11786329211003106. doi: 10.1177/11786329211003106. eCollection 2021.
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Application of the Kano model to determine quality attributes of patient's care at the primary healthcare centers of the Ministry of Health in Saudi Arabia, 2019.2019年，卡诺模型在沙特阿拉伯卫生部初级医疗保健中心确定患者护理质量属性方面的应用。
J Family Community Med. 2020 Sep-Dec;27(3):178-185. doi: 10.4103/jfcm.JFCM_92_20. Epub 2020 Sep 25.
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Understanding factors influencing linkage to HIV care in a rural setting, Mbeya, Tanzania: qualitative findings of a mixed methods study.了解坦桑尼亚姆贝亚农村地区影响与艾滋病毒护理联系的因素：一项混合方法研究的定性结果。
BMC Public Health. 2019 Apr 5;19(1):383. doi: 10.1186/s12889-019-6691-7.
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Modeling the Pathways of Knowledge Management Towards Social and Economic Outcomes of Health Organizations.建立知识管理模型，以促进医疗机构的社会效益和经济效益。
Int J Environ Res Public Health. 2019 Mar 28;16(7):1114. doi: 10.3390/ijerph16071114.
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A Report of an Asthma Pathway Leading to Improved Resource Use.一份关于改善资源利用的哮喘治疗路径报告。
J Pediatr Pharmacol Ther. 2018 Jul-Aug;23(4):298-304. doi: 10.5863/1551-6776-23.4.298.
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Quality of Ayurvedic health care delivery in provinces of India: Lessons from essential drugs availability at State run Ayurveda dispensaries.印度各邦阿育吠陀医疗服务的质量：来自邦立阿育吠陀药房基本药物供应情况的经验教训。
J Ayurveda Integr Med. 2018 Jul-Sep;9(3):233-237. doi: 10.1016/j.jaim.2018.01.004. Epub 2018 Aug 29.
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Gaming science innovations to integrate health systems science into medical education and practice.将健康系统科学融入医学教育与实践的游戏科学创新。
Adv Med Educ Pract. 2018 May 31;9:407-414. doi: 10.2147/AMEP.S137760. eCollection 2018.
本文引用的文献
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Consumer-driven health care may not be what patients need--caveat emptor.消费者主导的医疗保健可能并非患者所需——买家自行小心。
JAMA. 2009 Jan 21;301(3):321-3. doi: 10.1001/jama.2008.994.
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Plan design and active involvement of consumers in their own health and healthcare.计划设计以及消费者在自身健康和医疗保健方面的积极参与。
Am J Manag Care. 2008 Nov;14(11):729-36.
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Systematic review: the evidence that publishing patient care performance data improves quality of care.系统评价：公布患者护理绩效数据可改善护理质量的证据。
Ann Intern Med. 2008 Jan 15;148(2):111-23. doi: 10.7326/0003-4819-148-2-200801150-00006.
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Promoting quality: the health-care organization from a management perspective.提升质量：从管理视角看医疗保健组织
Int J Qual Health Care. 2007 Dec;19(6):341-8. doi: 10.1093/intqhc/mzm047. Epub 2007 Oct 18.
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Links among high-performance work environment, service quality, and customer satisfaction: an extension to the healthcare sector.高效工作环境、服务质量与客户满意度之间的联系：对医疗保健部门的拓展研究
J Healthc Manag. 2007 Mar-Apr;52(2):109-24; discussion 124-5.
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Is the quality of the patient-provider relationship associated with better adherence and health outcomes for patients with HIV?患者与医疗服务提供者之间的关系质量是否与HIV患者更好的依从性及健康结果相关？
J Gen Intern Med. 2006 Jun;21(6):661-5. doi: 10.1111/j.1525-1497.2006.00399.x.
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Patients report positive impacts of collaborative care.
J Ambul Care Manage. 2006 Jul-Sep;29(3):199-206. doi: 10.1097/00004479-200607000-00004.
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Laying the cornerstone: an employee-driven customer service program.
J Healthc Qual. 2006 Mar-Apr;28(2):12-9, 31. doi: 10.1111/j.1945-1474.2006.tb00597.x.
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Improving quality and reducing inequities: a challenge in achieving best care.提高质量与减少不公平：实现最佳医疗护理面临的一项挑战。
Proc (Bayl Univ Med Cent). 2006 Apr;19(2):103-18. doi: 10.1080/08998280.2006.11928138.
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