Kanter Michael H, Abrams Karyn M, Carrasco Maria R, Spiegel Nancy H, Vogel Ralph S, Coleman Karen J
Michael H Kanter, MD, is Medical Director of Quality and Clinical Analysis for the Southern California Permanente Medical Group in Pasadena, CA. E-mail:
Perm J. 2009 Fall;13(4):79-84. doi: 10.7812/TPP/09-056.
The Hispanic/Latino community increased by 58% in the last decade (1990-2000) and it is estimated that Hispanics/Latinos will be 30% of the population by 2050. Many of the Hispanic/Latino households (40%) surveyed by the census bureau in 2000 spoke Spanish. Because of its location, the Southern California Permanente Medical Group, which provides the medical services for Kaiser Permanente Southern California (KPSC) serves a large and growing Hispanic/Latino community. It is estimated that by 2010, the KPSC region will be between 30-50% Hispanic/Latino. A Spanish language task force (the task force) was created in 2006 to address the needs of the KPSC Spanish-speaking membership using primary care services. This task force examined data from a variety of sources including electronic medical databases and focus group reports from Spanish-speaking members. Using the task force findings and the literature in this area, we make recommendations to increase patient-physician language concordance in other health care settings so that organizations can effectively serve a growing Hispanic/Latino, Spanish-speaking patient population.
西班牙裔/拉丁裔群体在过去十年（1990 - 2000年）增长了58%，据估计到2050年西班牙裔/拉丁裔将占总人口的30%。2000年人口普查局调查的许多西班牙裔/拉丁裔家庭（40%）说西班牙语。由于地理位置原因，为南加州凯撒医疗集团（KPSC）提供医疗服务的南加州永久医疗集团服务着一个庞大且不断增长的西班牙裔/拉丁裔群体。据估计，到2010年，KPSC地区西班牙裔/拉丁裔人口将占30% - 50%。2006年成立了一个西班牙语特别工作组（该特别工作组），以满足使用初级保健服务的KPSC说西班牙语会员的需求。该特别工作组研究了来自各种来源的数据，包括电子医疗数据库和说西班牙语会员的焦点小组报告。利用特别工作组的研究结果和该领域的文献，我们提出建议，以提高其他医疗保健环境中患者与医生语言一致性，以便各机构能够有效地服务不断增长的西班牙裔/拉丁裔说西班牙语患者群体。
