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再探无心状态:序列请求技巧通过耗尽自我控制资源来促进顺从。

Mindlessness Revisited: Sequential Request Techniques Foster Compliance by Draining Self-control Resources.

作者信息

Fennis Bob M, Janssen Loes

出版信息

Curr Psychol. 2010 Sep;29(3):235-246. doi: 10.1007/s12144-010-9082-x. Epub 2010 Aug 10.

Abstract

The present research extends previous findings suggesting that sequential request techniques, such as the Foot-in-the-Door (FITD) or Door-in-the-Face (DITF) technique, are primarily effective under conditions conducive of mindlessness. We forward that this mindlessness may be the product of the influence technique itself. More specifically, based on the notion of self-control as a limited resource, we hypothesize that actively responding to the initial request-phase of a FITD-compliance gaining procedure drains the target of his/her self-regulatory resources, thus creating the mindlessness so often observed in social influence settings. This resource depletion opens the door for compliance with the target request. The results were in line with these expectations. More specifically, we observed that active responding to an initial request of a FITD technique reduced the availability of self-regulatory resources. This state of resource depletion mediated the effect of the technique on behavioral compliance. In addition, the results of this study ruled out the alternate explanation that the effects were attributable to mood or a general tendency for acquiescence.

摘要

目前的研究扩展了先前的研究结果,这些结果表明,诸如登门槛(FITD)或留面子(DITF)技术等循序渐进的请求技术,主要在有助于无意识状态的条件下才有效。我们提出,这种无意识状态可能是影响技术本身的产物。更具体地说,基于自我控制是一种有限资源的概念,我们假设,积极回应登门槛式顺从获取程序的初始请求阶段会耗尽目标对象的自我调节资源,从而产生在社会影响情境中经常观察到的无意识状态。这种资源耗竭为顺从目标请求打开了大门。结果与这些预期相符。更具体地说,我们观察到,积极回应登门槛技术的初始请求会降低自我调节资源的可用性。这种资源耗竭状态介导了该技术对行为顺从的影响。此外,本研究的结果排除了另一种解释,即这些影响归因于情绪或默认的一般倾向。

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本文引用的文献

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The role of self-control in resistance to persuasion.自我控制在抵制说服方面的作用。
Pers Soc Psychol Bull. 2008 Mar;34(3):419-31. doi: 10.1177/0146167207310458.
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Annu Rev Psychol. 2004;55:591-621. doi: 10.1146/annurev.psych.55.090902.142015.
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Ego depletion: is the active self a limited resource?自我损耗:活跃的自我是一种有限的资源吗?
J Pers Soc Psychol. 1998 May;74(5):1252-65. doi: 10.1037//0022-3514.74.5.1252.

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