Popa Florian, Arafat Raed, Purcărea Victor Lorin, Lală Adrian, Popa-Velea Ovidiu, Bobirnac George
Carol Davila University of Medicine and Pharmacy, Bucharest, Romania.
J Med Life. 2010 Oct-Dec;3(4):449-53.
The first stage of this nationwide study and analysis of the occupational burnout and psychological risk parameters showed a high consistency of emotional exhaustion, depersonalization and low personal accomplishment for doctors working in Emergency Departments and Emergency and Resuscitation Services. These workers were then set in the highest risk group for burnout syndrome and depression. This stage II of our research will focus on those two groups analyzing causal factors, coping mechanisms and possible repercussions of these findings.
We have issued a total of 272 surveys from which we have received a total of 263 complete and valid ones (n = 263, response rate = 96, 69%).
The Maslach Burnout Inventory--Human Services Survey MBI-HSS is an instrument designed to assess the three components of the burnout syndrome: emotional exhaustion (EE), depersonalization (DP), and reduced personal accomplishment (PA). The COPE questionnaire is a 52 item addressing different ways of coping with stress. The Center for Epidemiologic Studies Depression Scale (CES-D) has been shown to be a reliable measure in assessing the number, types, and duration of depressive symptoms across racial, gender, and age categories.
Results were not correlated with gender, age or marital status, but an important correlation was found with professional experience in the Emergency Departments. We have shown that during the first 4 years of experience, the EE factor has been at a satisfying average of 2.4, this variable rising to an average of 2.85 after another 3 years of work. The same type of correlation was found with the CES-D results.
Of the two surveyed groups, the EMD group showed higher values for all risk parameters and low personal accomplishment on the MBI-HSS survey. Also, emotional exhaustion and depression were found to have a powerful correlation with work experience. Coping mechanisms were found to be invariable to the general population, with a slight incline towards active coping and behavioral disengagement.
这项关于职业倦怠和心理风险参数的全国性研究与分析的第一阶段显示,在急诊科、急救与复苏服务部门工作的医生,在情感耗竭、去个性化和低个人成就感方面具有高度一致性。这些工作人员随后被列为职业倦怠综合征和抑郁症的最高风险群体。我们研究的第二阶段将聚焦于这两组,分析因果因素、应对机制以及这些发现可能产生的影响。
我们共发放了272份调查问卷,共收到263份完整且有效的问卷(n = 263,回复率 = 96.69%)。
马氏职业倦怠量表——人类服务调查版(MBI - HSS)是一种用于评估职业倦怠综合征三个组成部分的工具:情感耗竭(EE)、去个性化(DP)和个人成就感降低(PA)。应对方式问卷(COPE)是一份包含52个项目的问卷,涉及应对压力的不同方式。流行病学研究中心抑郁量表(CES - D)已被证明是评估不同种族、性别和年龄类别中抑郁症状的数量、类型和持续时间的可靠指标。
结果与性别、年龄或婚姻状况无关,但与在急诊科的专业经验存在重要关联。我们发现,在工作的前4年中,情感耗竭因素的平均得分令人满意,为2.4,在又工作3年后,该变量升至平均2.85。在CES - D结果中也发现了相同类型的关联。
在两个被调查群体中,急救医疗人员(EMD)组在MBI - HSS调查中的所有风险参数值更高,个人成就感较低。此外,发现情感耗竭和抑郁与工作经验有很强的关联。应对机制与一般人群无异,略有倾向于积极应对和行为脱离。