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一项关于急诊科护理人员职业倦怠、感知压力、工作满意度、应对策略及总体健康状况的多中心研究。

A Multicenter Study into Burnout, Perceived Stress, Job Satisfaction, Coping Strategies, and General Health among Emergency Department Nursing Staff.

作者信息

Portero de la Cruz Silvia, Cebrino Jesús, Herruzo Javier, Vaquero-Abellán Manuel

机构信息

Department of Nursing, Pharmacology and Physiotherapy, Faculty of Medicine and Nursing, University of Córdoba, Avda. Menéndez Pidal, S/N, 14071 Córdoba, Spain.

Department of Preventive Medicine and Public Health, Faculty of Medicine, University of Seville, Avda. Doctor Fedriani, S/N, 41009 Seville, Spain.

出版信息

J Clin Med. 2020 Apr 2;9(4):1007. doi: 10.3390/jcm9041007.

Abstract

Burnout is a major problem among nurses working in emergency departments and is closely related to a high turnover of personnel, nursing errors, and patient dissatisfaction. The aims of this study were to estimate burnout, perceived stress, job satisfaction, coping and general health levels experienced by nurses working in emergency departments in Spain and to analyze the relationships between sociodemographic, occupational, and psychological variables and the occurrence of burnout syndrome among these professionals. A cross-sectional study was conducted in four emergency departments in Andalusia (Spain) from March to December 2016. The study sample was composed of = 171 nurses. An ad hoc questionnaire was prepared to collect sociodemographic and work data, and the Maslach Burnout Inventory, the Perceived Stress Scale, the Font-Roja Questionnaire, the Brief Cope Orientation to Problem Experience and the General Health Questionnaire were used. The prevalence of high burnout was 8.19%. The levels of perceived stress and job satisfaction were moderate. The most frequent clinical manifestations were social dysfunction and somatic symptoms, and problem-focused coping was the strategy most used by nurses. Lack of physical exercise, gender, years worked at an emergency department, anxiety, social dysfunction, and avoidance coping were significant predictors of the dimensions of burnout.

摘要

职业倦怠是急诊科护士面临的一个主要问题,且与人员高流动率、护理差错及患者不满密切相关。本研究的目的是评估西班牙急诊科护士的职业倦怠、感知压力、工作满意度、应对方式及总体健康水平,并分析这些专业人员的社会人口学、职业和心理变量与职业倦怠综合征发生之间的关系。2016年3月至12月,在西班牙安达卢西亚的四个急诊科开展了一项横断面研究。研究样本由171名护士组成。编制了一份专门问卷来收集社会人口学和工作数据,并使用了马氏职业倦怠量表、感知压力量表、丰特-罗哈问卷、问题体验应对简表和一般健康问卷。职业倦怠程度高的患病率为8.19%。感知压力和工作满意度水平为中等。最常见的临床表现是社会功能障碍和躯体症状,问题聚焦应对是护士最常使用的策略。缺乏体育锻炼、性别、在急诊科工作的年限、焦虑、社会功能障碍和回避应对是职业倦怠各维度的显著预测因素。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/d64a/7230883/51c0487b3205/jcm-09-01007-g001.jpg

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