Division Pharmacoepidemiology and Clinical Pharmacology, Utrecht University, Utrecht, The Netherlands.
Patient Educ Couns. 2011 Jun;83(3):303-9. doi: 10.1016/j.pec.2011.04.004. Epub 2011 May 6.
To assess the extent to which patients feel they have received enough information on cardiovascular drugs and experienced counseling at the pharmacy. In addition, to identify factors that are predictors for patient satisfaction with the information received.
Fifteen community pharmacies participated. New and chronic users of cardiovascular medication received a questionnaire containing sociodemographic and health questions, a measure of satisfaction with information received (SIMS), beliefs about medication (BMQ), and frequency of pharmacy counseling.
Of the 578 respondents, 335 (58%) indicated to be unsatisfied with the information received on 3 or more SIMS items. Patients' age, beliefs about medication, duration of cardiovascular treatment and use of antithrombotics predicted patients' satisfaction with information received. Two-thirds of patients reported 'never' to have experienced 5 of 8 counseling activities at the pharmacy.
A considerable proportion of patients are unsatisfied with the information received on cardiovascular medication. The majority of patients have only received a limited scope of medication counseling at the pharmacy.
Information and counseling should be tailored to patients' needs and concerns about cardiovascular medication and the experience patients already have with treatment. Pharmacists could enhance their role in supporting patients using cardiovascular medication.
评估患者在多大程度上认为他们在药房获得了足够的心血管药物信息并接受了咨询。此外，确定预测患者对所收到信息满意度的因素。
15 家社区药店参与了这项研究。心血管药物的新患者和慢性患者收到了一份包含社会人口统计学和健康问题的问卷，以及一份评估对所收到信息的满意度（SIMS）、对药物的信念（BMQ）和药房咨询频率的量表。
在 578 名受访者中，335 名（58%）表示对 SIMS 项目中的 3 个或更多项目的信息不满意。患者的年龄、对药物的信念、心血管治疗的持续时间和抗血栓药物的使用预测了他们对所收到信息的满意度。三分之二的患者报告说，他们在药房中从未经历过 8 项咨询活动中的 5 项。
相当一部分患者对心血管药物的信息不满意。大多数患者在药房仅接受了有限范围的药物咨询。
信息和咨询应根据患者对心血管药物的需求和关注点以及他们对治疗的已有经验进行调整。药剂师可以增强他们在支持使用心血管药物的患者方面的作用。
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