Ha Jennifer Fong, Longnecker Nancy
Ochsner J. 2010 Spring;10(1):38-43.
Effective doctor-patient communication is a central clinical function in building a therapeutic doctor-patient relationship, which is the heart and art of medicine. This is important in the delivery of high-quality health care. Much patient dissatisfaction and many complaints are due to breakdown in the doctor-patient relationship. However, many doctors tend to overestimate their ability in communication. Over the years, much has been published in the literature on this important topic. We review the literature on doctor-patient communication.
有效的医患沟通是建立治疗性医患关系的核心临床功能,而这种关系是医学的核心与艺术所在。这对于提供高质量的医疗保健至关重要。许多患者的不满和诸多投诉都归因于医患关系的破裂。然而,许多医生往往高估自己的沟通能力。多年来,关于这个重要主题的文献已有很多发表。我们对医患沟通的文献进行综述。