Communication Studies, The University of Texas at Austin, Austin, TX 78712, USA.
Health Commun. 2013;28(4):397-407. doi: 10.1080/10410236.2012.690505. Epub 2012 Jul 18.
The intersections between identity and health communication are complex and dynamic, yet few studies employ a critical-empirical research strategy to understand how these factors affect patient experiences. And although other disciplines have examined lesbian, gay, bisexual, transgendered, and queer (LGBTQ)-specific issues surrounding identity and health care, there is a gap in communication studies literature on the topic. The present study examines how LGBTQ patients experience the language and structure of medical intake forms by analyzing both existing forms and patient survey responses. Relying on a queer theory framework, we illustrate how intake forms can foreclose on LGBTQ identity with heteronormative assumptions about sexuality, gender, and relationships. We also offer recommendations for creating queer-friendly intake forms and avoiding heteronormativity in health communication research. Overall, we argue that researchers must use reflexive methodology in considering how identity categories can both limit and assist LGBTQ patients.
身份认同和健康传播之间的交叉点是复杂而动态的,但很少有研究采用批判性实证研究策略来了解这些因素如何影响患者的体验。尽管其他学科已经研究了围绕身份认同和医疗保健的同性恋、双性恋、跨性别和酷儿(LGBTQ)特定问题,但在关于该主题的传播研究文献中存在空白。本研究通过分析现有的表格和患者调查回复,考察了 LGBTQ 患者如何体验医疗录入表格的语言和结构。本研究依赖于酷儿理论框架,说明了录入表格如何通过对性、性别和关系的异性恋规范假设来排除 LGBTQ 身份认同。我们还为创建酷儿友好型录入表格和避免健康传播研究中的异性恋规范提出了建议。总的来说,我们认为研究人员在考虑身份认同类别如何限制和帮助 LGBTQ 患者时,必须使用反思性方法。