Department of Communication, Ohio State University, USA.
Health Commun. 2013;28(5):509-24. doi: 10.1080/10410236.2012.700391. Epub 2012 Aug 8.
Guided by the MAIN model ( Sundar, 2008 ), this study explored the effects of three interface cues conveying source attributes on credibility of health messages in Twitter: authority cue (whether a source is an expert or not), bandwagon cue (the number of followers that a source has-large vs. small), and source proximity cue (distance of messages from its original source-tweet vs. retweet). A significant three-way interaction effect on perceived credibility of health content was found, such that when a professional source with many followers tweets, participants tend to perceive the content to be more credible than when a layperson source with many followers tweets. For retweets, however, the exact opposite pattern was found. Results also show that for tweets, content credibility was significantly associated with the perceived expertise of proximal source, whereas for retweets, it was associated with the perceived trustworthiness of proximal source. Theoretical and practical implications are discussed.
本研究以 MAIN 模型(Sundar,2008)为指导,探讨了在 Twitter 上传递来源属性的三种界面线索(权威性线索、从众性线索和来源亲近性线索)对健康信息可信度的影响:权威性线索(来源是否为专家)、从众性线索(来源的关注者数量-多与少)和来源亲近性线索(消息与其原始来源的距离-推与转)。研究发现,健康内容的感知可信度存在显著的三向交互效应,即当拥有众多关注者的专业人士发推时,参与者往往认为内容更可信,而当拥有众多关注者的非专业人士发推时,情况则恰恰相反。对于转发而言,结果则恰恰相反。研究结果还表明,对于推文,内容可信度与近端来源的感知专业性显著相关,而对于转发,与近端来源的感知可信度相关。讨论了理论和实践意义。