患者及转诊医生对一家针对孕妇的胃肠咨询诊所的满意度。
Patient and referring provider satisfaction with a gastrointestinal consultation clinic for pregnant patients.
作者信息
Saha Sumona, Psonak Abigail, Craighead Mary A, Colsen Caroline, Kalra Amandeep, LaBarbera Dawn
机构信息
Division of Gastroenterology and Hepatology, UW School of Medicine and Public Health, 1685 Highland Ave, Rm 4224, Madison, WI 53705, USA.
出版信息
WMJ. 2013 Apr;112(2):65-8.
BACKGROUND
To improve multi-disciplinary care in pregnancy, a gastrointesintal (GI) disorders in pregnancy clinic was created. Patient and referring provider satisfaction with this service was assessed.
METHODS
The first 100 patients and their referring providers were surveyed. Survey scores >3 on a 5-point Likert scale were considered favorable. Descriptive statistics were calculated and open-ended items were analyzed.
RESULTS
Fifty-four percent of patients and 32% of providers returned questionnaires. All satisfaction items received an average patient score of >3.6 and provider score of >4.1, demonstrating overall satisfaction with the clinic. Referring providers were particularly satisfied.
CONCLUSION
Patients and providers, in particular, report a high level of satisfaction with a GI pregnancy clinic.
背景
为改善孕期的多学科护理，设立了孕期胃肠疾病诊所。对患者及转诊医生对该服务的满意度进行了评估。
方法
对首批100名患者及其转诊医生进行了调查。五分制李克特量表得分>3被视为满意。计算了描述性统计数据并分析了开放式问题。
结果
54%的患者和32%的医生返回了问卷。所有满意度项目的患者平均得分>3.6，医生平均得分>4.1，表明对该诊所总体满意。转诊医生尤其满意。
结论
患者和医生，尤其是转诊医生，对胃肠孕期诊所的满意度很高。
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