Quinn Emma, Huckel-Schneider Carmen, Campbell Danielle, Seale Holly, Milat Andrew J
NSW Public Health Officer Training Program, Public Health Workforce and Training, NSW Ministry of Health, Level 7, 73 Miller St, North Sydney 2060, Australia.
BMC Public Health. 2014 May 12;14:443. doi: 10.1186/1471-2458-14-443.
Knowledge exchange portals are emerging as web tools that can help facilitate knowledge management in public health. We conducted a review to better understand the nature of these portals and their contribution to knowledge management in public health, with the aim of informing future development of portals in this field.
A systematic literature search was conducted of the peer-reviewed and grey literature to identify articles that described the design, development or evaluation of Knowledge Exchange Portals KEPs in the public health field. The content of the articles was analysed, interpreted and synthesised in light of the objectives of the review.
The systematic search yielded 2223 articles, of which fifteen were deemed eligible for review, including eight case studies, six evaluation studies and one commentary article. Knowledge exchange portals mainly included design features to support knowledge access and creation, but formative evaluation studies examining user needs suggested collaborative features supporting knowledge exchange would also be useful. Overall web usage statistics revealed increasing use of some of these portals over time; however difficulties remain in retaining users. There is some evidence to suggest that the use of a knowledge exchange portal in combination with tailored and targeted messaging can increase the use of evidence in policy and program decision making at the organisational level.
Knowledge exchange portals can be a platform for providing integrated access to relevant content and resources in one location, for sharing and distributing information and for bringing people together for knowledge exchange. However more performance evaluation studies are needed to determine how they can best support evidence-informed decision making in public health.
知识交流门户作为一种网络工具正在兴起，有助于促进公共卫生领域的知识管理。我们进行了一项综述，以更好地了解这些门户的性质及其对公共卫生知识管理的贡献，旨在为该领域门户的未来发展提供信息。
对同行评审文献和灰色文献进行系统的文献检索，以识别描述公共卫生领域知识交流门户（KEPs）设计、开发或评估的文章。根据综述的目标对文章内容进行分析、解读和综合。
系统检索产生了2223篇文章，其中15篇被认为符合综述条件，包括8个案例研究、6个评估研究和1篇评论文章。知识交流门户主要包括支持知识获取和创造的设计特征，但考察用户需求的形成性评估研究表明，支持知识交流的协作特征也会很有用。总体网络使用统计显示，随着时间的推移，其中一些门户的使用量在增加；然而，在留住用户方面仍然存在困难。有一些证据表明，将知识交流门户与量身定制和有针对性的信息相结合使用，可以增加组织层面政策和项目决策中证据的使用。
知识交流门户可以成为一个平台，在一个地方提供对相关内容和资源的综合访问，用于信息的共享和传播，并将人们聚集在一起进行知识交流。然而，需要更多的绩效评估研究来确定它们如何能最好地支持公共卫生领域基于证据的决策。
