Stirling Christine M, Dwan Corinna A, McKenzie Angela R
School of Health Sciences, University of Tasmania, Private Bag 135, Hobart, Tasmania 7000, Australia.
BMC Health Serv Res. 2014 Jun 6;14:245. doi: 10.1186/1472-6963-14-245.
We need to improve our understanding of the complex interactions between family carers' emotional relationships with care-recipients and carers use of support services. This study assessed carer's expectations and perceptions of adult day respite services and their commitment to using services.
A mixed-method case study approach was used with psychological contract providing a conceptual framework. Data collection was situated within an organisational case study, and the total population of carers from the organisation's day respite service were approached. Fifty respondents provided quantitative and qualitative data through an interview survey. The conceptual framework was expanded to include Maslow's hierarchy of needs during analysis.
Carers prioritised benefits for and experiences of care-recipients when making day respite decisions. Respondents had high levels of trust in the service and perceived that the major benefits for care-recipients were around social interaction and meaningful activity with resultant improved well-being. Carers wanted day respite experiences to include all levels of Maslow's hierarchy of needs from the provision of physiological care and safety through to the higher levels of belongingness, love and esteem.
The study suggests carers need to trust that care-recipients will have quality experiences at day respite. This study was intended as a preliminary stage for further research and while not generalizable it does highlight key considerations in carers' use of day respite services.
我们需要更好地理解家庭照顾者与受照顾者之间的情感关系以及照顾者对支持服务的使用之间的复杂相互作用。本研究评估了照顾者对成人日间喘息服务的期望和看法以及他们使用服务的意愿。
采用混合方法案例研究方法,以心理契约为概念框架。数据收集基于一个组织案例研究,研究对象为该组织日间喘息服务的所有照顾者。50名受访者通过访谈调查提供了定量和定性数据。在分析过程中,概念框架被扩展以纳入马斯洛的需求层次理论。
照顾者在做出日间喘息决策时,将受照顾者的利益和体验放在首位。受访者对该服务高度信任,并认为受照顾者的主要益处在于社交互动和有意义的活动,从而改善幸福感。照顾者希望日间喘息体验能涵盖马斯洛需求层次理论的各个层面,从提供生理护理和安全保障到更高层次的归属感、爱和尊重。
该研究表明,照顾者需要相信受照顾者在日间喘息服务中能有高质量的体验。本研究旨在作为进一步研究的初步阶段,虽然不能推广,但确实突出了照顾者使用日间喘息服务的关键考虑因素。