Department of Management.
Department of Management, The Behrend College, Pennsylvania State University-Erie.
J Appl Psychol. 2015 Jul;100(4):1040-1055. doi: 10.1037/apl0000002. Epub 2014 Sep 22.
This research examines 3rd parties' reactions to the abusive supervision of a coworker. Reactions were theorized to depend on 3rd parties' beliefs about the targeted coworker and, specifically, whether the target of abuse was considered deserving of mistreatment. We predicted that 3rd parties would experience anger when targets of abuse were considered undeserving of mistreatment; angered 3rd parties would then be motivated to harm the abusive supervisor and support the targeted coworker. Conversely, we predicted that 3rd parties would experience contentment when targets of abuse were considered deserving of mistreatment; contented 3rd parties would then be motivated to exclude the targeted coworker. Additionally, we predicted that 3rd parties' moral identity would moderate the effects of 3rd parties' experienced emotions on their behavioral reactions, such that a strong moral identity would strengthen ethical behavior (i.e., coworker support) and weaken harmful behavior (i.e., supervisor-directed deviance, coworker exclusion). Moderated mediation results supported the predictions. Implications for theory and practice are discussed.
本研究考察了第三方对同事虐待式监管的反应。反应被认为取决于第三方对被监管目标的看法,特别是被虐待的目标是否被认为值得被虐待。我们预测,当被虐待的目标被认为不值得被虐待时,第三方会感到愤怒;愤怒的第三方会有动机伤害施虐的主管,并支持被虐待的同事。相反,我们预测,当被虐待的目标被认为值得被虐待时,第三方会感到满足;满足的第三方会有动机排斥被虐待的同事。此外,我们预测第三方的道德认同会调节第三方所经历的情绪对其行为反应的影响,即强烈的道德认同会加强道德行为(即同事支持),削弱有害行为(即主管指导的偏差,同事排斥)。调节中介的结果支持了这些预测。讨论了理论和实践的意义。