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临终关怀志愿者:常见压力源综述、应对方式及对志愿者培训/管理的启示

Hospice Palliative Care Volunteers: A Review of Commonly Encountered Stressors, How They Cope With them, and Implications for Volunteer Training/Management.

作者信息

Claxton-Oldfield Stephen

机构信息

Psychology Department, Mount Allison University, Sackville, New Brunswick, Canada

出版信息

Am J Hosp Palliat Care. 2016 Mar;33(2):201-4. doi: 10.1177/1049909115571545. Epub 2015 Feb 10.

DOI:10.1177/1049909115571545
PMID:25670716
Abstract

Hospice palliative care volunteer work--being with dying persons and their often distraught family members--has the potential to take an emotional toll on volunteers. The aim of this review article is to examine the types of stressors hospice palliative care volunteers typically experience in their work and how they cope with them. The results of this literature review suggest that hospice palliative care volunteers do not generally perceive their volunteer work as highly stressful. Nonetheless, a number of potential stressors and challenges were identified in the literature, along with some strategies that volunteers commonly employ to cope with them. The implications for volunteers and volunteer training/management are discussed.

摘要

临终关怀志愿者工作——陪伴临终者及其常常心烦意乱的家庭成员——有可能对志愿者造成情感伤害。这篇综述文章的目的是研究临终关怀志愿者在工作中通常会遇到的压力源类型,以及他们如何应对这些压力源。这篇文献综述的结果表明,临终关怀志愿者一般并不认为他们的志愿工作压力很大。尽管如此,文献中还是确定了一些潜在的压力源和挑战,以及志愿者通常用来应对这些压力源的一些策略。文中还讨论了这些情况对志愿者以及志愿者培训/管理工作的启示。

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