Wickens Christopher Dow, Gutzwiller Robert S, Vieane Alex, Clegg Benjamin A, Sebok Angelia, Janes Jess
Alion Science and Technology, Boulder, Colorado
Space and Naval Warfare Systems Center Pacific, San Diego, California.
Hum Factors. 2016 Mar;58(2):322-43. doi: 10.1177/0018720815622761. Epub 2016 Jan 15.
The aim of this study was to validate the strategic task overload management (STOM) model that predicts task switching when concurrence is impossible.
The STOM model predicts that in overload, tasks will be switched to, to the extent that they are attractive on task attributes of high priority, interest, and salience and low difficulty. But more-difficult tasks are less likely to be switched away from once they are being performed.
In Experiment 1, participants performed four tasks of the Multi-Attribute Task Battery and provided task-switching data to inform the role of difficulty and priority. In Experiment 2, participants concurrently performed an environmental control task and a robotic arm simulation. Workload was varied by automation of arm movement and both the phases of environmental control and existence of decision support for fault management. Attention to the two tasks was measured using a head tracker.
Experiment 1 revealed the lack of influence of task priority and confirmed the differing roles of task difficulty. In Experiment 2, the percentage attention allocation across the eight conditions was predicted by the STOM model when participants rated the four attributes. Model predictions were compared against empirical data and accounted for over 95% of variance in task allocation. More-difficult tasks were performed longer than easier tasks. Task priority does not influence allocation.
The multiattribute decision model provided a good fit to the data.
The STOM model is useful for predicting cognitive tunneling given that human-in-the-loop simulation is time-consuming and expensive.
本研究旨在验证战略任务过载管理(STOM)模型,该模型可预测在无法并行处理任务时的任务切换情况。
STOM模型预测,在过载情况下,任务会切换至那些在高优先级、趣味性、显著性和低难度等任务属性方面具有吸引力的任务。但一旦开始执行,较难的任务被切换掉的可能性较小。
在实验1中,参与者执行多属性任务组中的四项任务,并提供任务切换数据,以了解难度和优先级的作用。在实验2中,参与者同时执行环境控制任务和机器人手臂模拟任务。通过手臂运动自动化以及环境控制阶段和故障管理决策支持的存在来改变工作量。使用头部追踪器测量对两项任务的注意力。
实验1揭示了任务优先级缺乏影响,并证实了任务难度的不同作用。在实验2中,当参与者对四个属性进行评分时,STOM模型预测了八种条件下的注意力分配百分比。将模型预测与实证数据进行比较,模型预测解释了任务分配中超过95%的方差。较难的任务执行时间比较容易的任务长。任务优先级不影响分配。
多属性决策模型与数据拟合良好。
鉴于人在回路模拟既耗时又昂贵,STOM模型可用于预测认知隧道效应。