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评估员工援助计划的效果:员工援助计划评估综述

Assessing the effects of employee assistance programs: a review of employee assistance program evaluations.

作者信息

Colantonio A

机构信息

Department of Epidemiology and Public Health, Yale University School of Medicine, New Haven, Connecticut.

出版信息

Yale J Biol Med. 1989 Jan-Feb;62(1):13-22.

PMID:2728498
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC2589023/
Abstract

Employee assistance programs have grown at a dramatic rate, yet the effectiveness of these programs has been called into question. The purpose of this paper was to assess the effectiveness of employee assistance programs (EAPs) by reviewing recently published EAP evaluations. All studies evaluating EAPs published since 1975 from peer-reviewed journals in the English language were included in this analysis. Each of the articles was assessed in the following areas: (a) program description (subjects, setting, type of intervention, format), (b) evaluation design (research design, variables measured, operational methods), and (c) program outcomes. Results indicate numerous methodological and conceptual weaknesses and issues. These weaknesses included lack of controlled research designs and short time lags between pre- and post-test measures. Other problems identified are missing information regarding subjects, type of intervention, how variables are measured (operational methods), and reliability and validity of evaluation instruments. Due to the aforementioned weaknesses, positive outcomes could not be supported. Recommendations are made for future EAP evaluations.

摘要

员工援助计划发展迅猛,但其有效性却受到了质疑。本文旨在通过回顾近期发表的员工援助计划评估来评估这些计划的有效性。本次分析纳入了自1975年以来在英文同行评审期刊上发表的所有评估员工援助计划的研究。每篇文章都在以下几个方面进行了评估:(a)计划描述(对象、背景、干预类型、形式),(b)评估设计(研究设计、测量变量、操作方法),以及(c)计划结果。结果表明存在许多方法学和概念上的弱点及问题。这些弱点包括缺乏对照研究设计以及前后测措施之间的时间间隔较短。其他发现的问题包括关于对象、干预类型、变量测量方式(操作方法)以及评估工具的信度和效度的信息缺失。由于上述弱点,无法支持积极的结果。针对未来的员工援助计划评估提出了建议。

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本文引用的文献

1
Evaluating employee assistance programs. A review of methods, outcomes, and future directions.评估员工援助计划。方法、成果及未来方向综述。
Eval Program Plann. 1982;5(3):255-67. doi: 10.1016/0149-7189(82)90077-5.
2
Outcome with alcoholics seeking treatment voluntarily or after confrontation by their employer.酗酒者自愿寻求治疗或在雇主干预后取得的结果。
J Occup Med. 1980 Feb;22(2):83-6. doi: 10.1097/00043764-198002000-00004.
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Twenty-five years of rehabilitation of employees with drinking problems.25年对酗酒员工的康复工作
J Occup Med. 1980 Apr;22(4):241-4.
4
"High-cost" employees in an occupational alcoholism program. A preliminary report.
J Occup Med. 1981 Apr;23(4):259-62.
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A component analysis of an alcohol and drug program: employee education.一项酒精与药物项目的构成分析:员工教育
J Occup Med. 1981 Jul;23(7):477-80. doi: 10.1097/00043764-198107000-00014.
6
An in-house industrial counseling program: the Northwestern Bell Telephone Company experience.一个内部工业咨询项目:西北贝尔电话公司的经验
J Occup Med. 1980 Jan;22(1):35-40.
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An alternative method in the treatment of alcoholism: the United Technologies Corporation day treatment program.
J Occup Med. 1983 Apr;25(4):300-3.
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Employee assistance programs.员工援助计划。
Milbank Mem Fund Q Health Soc. 1982 Summer;60(3):492-517.
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Control of alcohol and drug abuse in industry--a literature review.工业中酒精和药物滥用的控制——文献综述
Public Health Rep. 1980 Mar-Apr;95(2):137-48.
10
Assessing the effects of health promotion in worksites: a review of the stress program evaluations.评估工作场所健康促进的效果:压力项目评估综述
Health Educ Q. 1984 Winter;11(4):379-401. doi: 10.1177/109019818401100401.