Mayer Claire, McKenzie Karen
Psychology Department, School of Health and Life Sciences, University of Northumbria, Newcastle upon Tyne, UK.
Early Intervention in Psychosis Team, Northumberland Tyne and Wear NHS Foundation Trust, Newcastle upon Tyne, UK.
Health Soc Care Community. 2017 May;25(3):1181-1189. doi: 10.1111/hsc.12418. Epub 2017 Jan 15.
Co-production is commonly conceptualised as a more equal sharing of power and decision-making between a dichotomy of service user and service provider, each bringing valuable and different assets to the process. Experts by experience lie in the overlap between this conceptually created duality, providing the services they now do by virtue of having once used services themselves. Previous related studies suggest that their involvement in co-production could impact positively on their social capital, self-esteem, self-efficacy and life skills. However, no studies have been explicitly psychological or phenomenological in nature, and the theoretical basis for such outcomes remains under-developed. This phenomenological study explored the psychological impact of co-production for young people who were paid experts by experience for a young person's mental health charity in a large and diverse urban area in the UK, looking at the what of psychological impact, as well as the theoretical why and how. Semi-structured interviews were conducted with a convenience sample of five males, with a mean age of 25 years. Interpretative phenomenological analysis yielded three master themes: the co-production approach, I'm a professional and identities in transition. Participants valued a collegiate organisational approach that prioritised empowerment, agency and equality between experts by experience and 'experts by qualification', leading to a positive impact on their self-efficacy and self-esteem. Co-production impacted fundamentally on their identity structure, enabling them to explore a new identity as a 'professional'. The results are framed within identity process theory and point to the potential benefits of this model to co-production.
共同生产通常被概念化为服务使用者和服务提供者二元体之间更平等的权力和决策共享,双方在这个过程中都带来了有价值且不同的资产。有过亲身体验的专家处于这种概念上创造的二元性的重叠部分,他们凭借自己曾经使用过服务这一经历来提供现在所做的服务。先前的相关研究表明,他们参与共同生产可能会对其社会资本、自尊、自我效能感和生活技能产生积极影响。然而,尚无本质上明确属于心理学或现象学的研究,而且此类结果的理论基础仍未充分发展。这项现象学研究探讨了共同生产对英国一个大型多元化城市地区为一家青少年心理健康慈善机构工作的有过亲身体验的年轻付费专家的心理影响,考察了心理影响的内容,以及理论上的原因和方式。对五名男性的便利样本进行了半结构化访谈,他们的平均年龄为25岁。解释性现象学分析得出了三个主要主题:共同生产方法、“我是专业人员”以及身份转变。参与者重视一种学院式的组织方法,该方法优先考虑赋权、能动性以及有过亲身体验的专家和“有资质的专家”之间的平等,这对他们的自我效能感和自尊产生了积极影响。共同生产从根本上影响了他们的身份结构,使他们能够探索一种作为“专业人员”的新身份。研究结果基于身份过程理论进行阐述,并指出了这种模式对共同生产的潜在益处。