Nobrega Suzanne, Kernan Laura, Plaku-Alakbarova Bora, Robertson Michelle, Warren Nicholas, Henning Robert
University of Massachusetts Lowell, One University Ave, Kitson 200, Lowell, MA, 01854, United States.
Liberty Mutual Research Institute for Safety, 71 Frankland Rd, Hopkinton, MA, 01748, United States.
Appl Ergon. 2017 Apr;60:366-379. doi: 10.1016/j.apergo.2016.12.007. Epub 2017 Jan 4.
Growing interest in Total Worker Health (TWH) programs to advance worker safety, health and well-being motivated development of a toolkit to guide their implementation. Iterative design of a program toolkit occurred in which participatory ergonomics (PE) served as the primary basis to plan integrated TWH interventions in four diverse organizations. The toolkit provided start-up guides for committee formation and training, and a structured PE process for generating integrated TWH interventions. Process data from program facilitators and participants throughout program implementation were used for iterative toolkit design. Program success depended on organizational commitment to regular design team meetings with a trained facilitator, the availability of subject matter experts on ergonomics and health to support the design process, and retraining whenever committee turnover occurred. A two committee structure (employee Design Team, management Steering Committee) provided advantages over a single, multilevel committee structure, and enhanced the planning, communication, and teamwork skills of participants.
对全面职工健康(TWH)计划的兴趣日益浓厚,以促进工人的安全、健康和福祉,这推动了一个指导其实施的工具包的开发。项目工具包采用迭代设计,其中参与式人机工程学(PE)作为在四个不同组织中规划综合TWH干预措施的主要依据。该工具包提供了委员会组建和培训的启动指南,以及用于生成综合TWH干预措施的结构化PE流程。在项目实施过程中,来自项目促进者和参与者的过程数据被用于工具包的迭代设计。项目的成功取决于组织对与训练有素的促进者定期举行设计团队会议的承诺、具备人机工程学和健康方面的主题专家以支持设计过程,以及每当委员会人员更替时进行再培训。与单一的多层次委员会结构相比,双委员会结构(员工设计团队、管理层指导委员会)具有优势,并提高了参与者的规划、沟通和团队合作技能。